Charlton House Spa Hotel

Shepton MalletShepton MalletBA4 4PRUnited Kingdom
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About Charlton House Spa Hotel

Charlton House is a spa hotel close to Glastonbury.

Guestrooms feature TVs, DVD players and complimentary Wi-Fi. Tea and coffee-making facilities are also included, as are refrigerators and free bottled water. Hairdryers can be found in bathrooms. Some rooms have garden access or mezzanine levels.

Amenities include a sauna, spa, steam room, hydrotherapy pool and body wraps. There is also a fitness centre, tennis court, along with beauty and massage treatments . Parking is free and so is Wi-Fi in public areas. There is a 24-hour front desk.

A complimentary breakfast is served every morning, using local ingredients. Evening meals are also on offer and special diets can be catered for upon request.

Charlton House is under a mile from Kilver Court. Other local attractions are Wookey Hole, Cheddar Caves and Royal Bath and West Showground. Longleat Safari Park is half-an-hour away by car. Downside Abbey is six miles from the hotel.


Shepton Mallet, Shepton Mallet, BA4 4PR, United Kingdom
Telephone: +44 1749342008 | Fax: +44 1749346362 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour room service
  • 24-hour reception
  • Car park
  • Concierge
  • Conference rooms
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hairdresser
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Non-smoking rooms
  • PC with internet
  • Porter service
  • Restaurant
  • Room service
  • Terrace
  • Wellness centre / Spa
  • WiFi in lobby

Room facilities

  • Bathroom with bathtub
  • Bathroom with shower
  • Central heating
  • Desk
  • Electric kettle
  • Flatscreen TV
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Room safe
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Beauty salon
  • Body treatments
  • Hydrotherapy
  • Massage
  • Sauna
  • Steam room
  • Whirlpool / Hot tub


  • Accessible parking
  • Wheelchair accessible

For children

  • Child / Baby cot
  • Childcare / Babysitting

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 11:00

Positive Reviews

Excellent facilities.

The spa is superb, with lots of great way to pamper yourself. The outside jacuzzi is brilliant, as is the full body massage, the sauna and the well-equipped fitness centre.

Staff will give you a warm welcome.

Hotel employees are very helpful and will do all they can to make sure you have an enjoyable stay. They are hard-working and conscientious, so if you have any queries or problems then you only have to ask and they will sort them out for you quickly and ef

It's in a nice setting.

Charlton House is set in delightful grounds and the building is beautiful as well, with a lovely conservatory and lots of places to relax. The atmosphere is really calming. You'll definitely leave the hotel feeling refreshed.

Negative Reviews

The hotel is getting a little tired.

While the building and grounds are aesthetically pleasing, the actual interior could do with a revamp. Some of the furnishings and décor are looking very shabby. The wallpaper is a little dark and gloomy in places too.

Getting online isn't easy.

The hotel Wi-Fi isn't the most reliable. You might not be able to get online from the comfort of your room and may have to head into one of the public areas, which is a bit of a pain.

Hit and miss at dinnertime.

Some of the food at the hotel restaurant is fairly average and doesn't represent the best value for money. It's presented nicely but can be quite ordinary. Also, sometimes the service is a little slow. You can wait for an eternity for drinks at the bar or

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Rating Overview

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    8.5 /10
8.8 out of 10 based on 428 reviews