Sercotel Hotel Europa

San Martín, 52San Sebastián20007Spain
Hotel
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About Sercotel Hotel Europa

The Sercotel Hotel Europa provides well-appointed rooms to a 3-star standard just a few minutes' walk from La Concha beach in San Sebastian. The early twentieth century building also contains multiple dining options.

Classically furnished rooms include antique-style furniture, with flat-screen TVs adding a modern aspect. Certain rooms also add balconies and fireplaces, whilst all have private bathrooms with free toiletries.

Tickets and tours can be booked through the 24-hour reception, which also offers luggage storage and a laundry service. Free Wi-Fi is supplied throughout plus parking is offered nearby but incurs a surcharge.

A breakfast buffet is offered each morning, plus the in-house restaurant has a lunch and dinner menu of local and seasonal dishes.

Buen Pastor Cathedral is just two minutes walk from the Sercotel Hotel Europa, whilst the San Sebastian bus and train station are both within six hundred metres. Aquarium San Sebastian and Anoeta Stadium are around one kilometre away.

Contact

San Martín, 52, San Sebastián, 20007, Spain
Telephone: +34 933636363 | Fax: +34 943471730 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Business centre
  • Car park
  • Conference rooms
  • Deck chairs / Sun loungers
  • Free WiFi in lobby
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Non-smoking rooms
  • Organised activities
  • Pets allowed
  • Room service
  • Terrace
  • Towels at the pool / beach
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with shower
  • Central heating
  • Desk
  • Flatscreen TV
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Accessibility

  • Wheelchair accessible

Arrival / Departure

  • Check-in: 13:00
  • Check-out: 12:00

Positive Reviews

Very close to the beach

The property is located less than two minutes from La Concha beach, a very convenient location for guests looking to enjoy the waterfront. It is also in the heart of San Sebastian, allowing for quick access to multiple shops and restaurants. As a result, guests rate the location of the property very highly.

Clean throughout

Cleanliness standards are praised by the majority of guests who feel that this property is clean throughout. Checking into a clean room helps to create a more welcoming and relaxing feel to the rooms, something which guests value highly.

Great customer service

Guests report the customer service to be of a great standard, reporting the staff to be friendly and approachable. This aspect of the hotel is felt to be one of the highlights, with many reviews thanking individual members of staff for their service.

Negative Reviews

Dated and deteriorating rooms

Rooms of this hotel receive criticism for feeling old and tired with many of the facilities and furnishings said to be in a deteriorating condition. Guests feel that the rooms could benefit greatly from a refurbishment.

Limited breakfast options

Breakfast is not included in the rates of the hotel but is offered at an additional cost. It is served in the form a buffet and the selection and quality is criticised by multiple reviews. Guests feel that it is overpriced and would not even be adequate as a complimentary breakfast.

Lack of value for money

Guests suggest that overall this property is not good value for money. Reviews state that the quality and upkeep of the hotel does not correspond with the rates charged, plus the lack of free breakfast and parking adds to that feeling.

Rating Overview

Rating trivago Rating Index ® based on 1259 reviews across the web
7.5 /10
  • ebookers.ie
    7.3 /10
  • Other Sources
    7.3 /10
7.5 out of 10 based on 1259 reviews