Best Western Hotel Universo

Via Principe Amedeo 5/BRome00185Italy
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About Best Western Hotel Universo

Situated within a historic building, Best Western Hotel Universo is ideally and centrally located in Rome. The hotel features a spa, gym and Turkish bath.

Rooms and suites are decorated in a modern, understated style. All come with air conditioning, complimentary Wi-Fi, a minibar and television.

A car parking space is available at an extra charge. The hotel also allows small pets. There is a modern, stylish wellness area, sauna and gym facilities.

A continental-style breakfast buffet awaits guests in the morning. There is a choice of two on-site restaurants, The Grill and the Four Seasons. Both offer a range of Italian cuisine. Vegetarian and gluten-free dishes are part of the menu.

Best Western Hotel Universo is only a short walk from Rome's Opera House, the Borghese Gallery and the Coliseum. Termini station is likewise close by and offers transport links to locations further afield.


Via Principe Amedeo 5/B, Rome, 00185, Italy
Telephone: +39(06)476811 | Fax: +39(06)474 5125 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour room service
  • 24-hour reception
  • Business centre
  • Car park
  • Concierge
  • Conference rooms
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Lift
  • Non-smoking rooms
  • PC with internet
  • Pets allowed
  • Porter service
  • Restaurant
  • Room service
  • Wellness centre / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Cosmetic mirror
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Massage
  • Sauna
  • Steam room
  • Turkish bath / Hammam


  • Accessible parking
  • Accessible paths / corridors
  • Wheelchair accessible

Arrival / Departure

  • Check-in: 14:00
  • Check-out: 11:00

Positive Reviews

Excellent Hotel Located Near to Transport

The hotel is clean with wonderful, modern spa facilities and other amenities such as the gym The rooms are spacious with well-appointed, beautiful bathrooms For those wanting to visit not only Rome, but to travel further afield this hotel is the ideal choice It is only a five minute walk to Termini railway station From there trains depart to a number of locations, including Pompeii, Florence and Naples Underground metros also depart from here and Fiumicino airport is also only forty-mintues' drive away.

Courteous and Helpful Staff

Staff are friendly and very helpful They can advise with information on tours or provide directions Their welcoming and professional attitude from the reception desk to those behind the bar and in the dining room.

Breakfast Buffet is Brilliant

Former guests were impressed with the breakfast buffet on offer There is a wide range of choice which includes fruits, hot and cold eggs, meats and baked goods The chocolate fountain is a fun addition to the menu.

Negative Reviews

Busy Breakfasts

At peak times when the hotel is full the dining room can get crowded Likewise, when tour groups stay it can be difficult to find a free table with chairs at breakfast time Staff too may take some time to clear tables due to the volume of people and quick turnaround of diners.

Rooms Without a View

Some rooms don't have the best view and suit visitors intending to spend their time enjoying the city Those wanting views of Rome's rooftops should check before booking.

Some Small Tweaks Required

A minority of guests found problems in their bathrooms, such as shower water flooding the floor Others found the air conditioning difficult to figure out and were either too hot or cold, although hotel staff are sure to advise if this issue is encountered.

Rating Overview

Rating trivago Rating Index ® based on 1660 reviews across the web
8.4 /10
  • Expedia
    8.8 /10
    8.9 /10
    8.6 /10
  • Zoover
    7.7 /10
    7.0 /10
  • Other Sources
    7.9 /10
8.4 out of 10 based on 1660 reviews