Live Aqua Boutique Resort Playa del Carmen

5a Avenida Esquina Calle 32, Colonial CentroPlaya del Carmen77710Mexico
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About Live Aqua Boutique Resort Playa del Carmen

Hotel Cacao is an exquisitely-appointed 4-star boutique establishment ideally located at the heart of renowned Playa del Carmen.

Elegantly understated air-conditioned and en-suite rooms blend wood and ivory tones, each featuring a hair-dryer, complimentary luxury bath amenities, a flat-screen cable TV, an iPod docking station, and a mini-bar. Select rooms additionally feature a private balcony. Room service is available 24 hours a day.

There is free Wi-Fi throughout, as well as free on-site parking. Airport transfers are available at a fee, as are bicycle rentals. Guests may work out in the fully-fitted fitness center, and relax in the outdoor swimming pool and the rooftop solarium. Pets are allowed.

Hotel Cacao’s Nibs restaurant provides a continental breakfast at an extra cost and specializes in seafood dishes. Guests are welcome to drinks and light meals at The Bar, on the rooftop.

It’s just a short stroll to the Central Square and Pier Navega.


5a Avenida Esquina Calle 32, Colonial Centro, Playa del Carmen, 77710, Mexico
Telephone: +52(984)2064199 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • 24-hour room service
  • Airport shuttle
  • Business centre
  • Car park
  • Concierge
  • Deck chairs / Sun loungers
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Laundry service
  • Lift
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parasols
  • PC with internet
  • Porter service
  • Restaurant
  • Room service
  • Supermarket
  • Terrace
  • Towels at the pool / beach
  • Washing machine
  • Wellness centre / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Free WiFi in rooms
  • Hairdryer
  • Ironing board
  • Room safe
  • Telephone
  • WiFi in rooms

Wellness / Spa

  • Massage
  • Solarium

For children

  • Child / Baby cot

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 12:00

Positive Reviews

Exquisite Attention to Detail

Guests are ecstatic about their rooms at Hotel Cacao, which they report as being gloriously appointed, sumptuously spacious, and supremely comfortable both in bed and bath. They say they are entranced by the gorgeous attention to detail at this hotel, and rate their stay “HR” for “Highly Recommended”.  Guests are returning.

Ideal Location

Centrally yet quietly tucked away, guests say that Hotel Cacao couldn't be better located at the heart of Playa del Carmen. With the vicinity being peppered with choice shops, restaurants and bars, it's also only steps away to the glorious beach, and guests are delighted.

Holiday-makers on the Roof

Guests at Hotel Cacao are flocking to the rooftop for their favourite drinks and light meals and snacks, as well as great session on the gorgeous sundeck. With kind and attentive staff on attendance, and sumptuous meals at the downstairs Nibs restaurant to look forward to, it's a wonder they get out at all.

Negative Reviews

Rating Overview

Rating trivago Rating Index ® based on 128 reviews across the web
9 /10
    9.4 /10
    8.0 /10
  • Other Sources
    8.7 /10
9 out of 10 based on 128 reviews