Hotel Reina Roja

Calle 20, 128Playa del Carmen77710Mexico
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About Hotel Reina Roja

Conveniently located in the heart of Playa del Carmen, Hotel Reina Roja is two blocks from the beach and mere a stone's throw from buzzing Fifth Avenue. Along with a lively, sociable vibe, this trendy, adults-only boutique hotel has funky interiors and a cool rooftop pool.

Super-chic accommodations with timber floors and flamboyant artworks provide flat-screen televisions and iPod docks. Coffee-makers and mini-fridges also feature. Upgraded rooms, some with bold themes, boast desks and lounges.

Guests can take a dip in the indoor lobby pool and access the hotel's nearby beach club. There's also a 24-hour reception and complimentary Wi-Fi in public areas. Free covered parking is on hand as well.

A complimentary buffet breakfast is provided each day, plus there's a hip on-site restaurant, La Bien Querida, open 'till late. The hotel has two bars, both of which play host to live DJs. Room service is offered too.

Xplor Adventure Park's high-octane thrills are just over eight kilometres away from Hotel Reina Roja.


Calle 20, 128, Playa del Carmen, 77710, Mexico
Telephone: +52(984)8773800 | Fax: +52(984)8793123 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • 24-hour room service
  • Airport shuttle
  • Car park
  • Concierge
  • Conference rooms
  • Deck chairs / Sun loungers
  • Free WiFi in lobby
  • Hotel bar
  • Hotel safe
  • Indoor swimming pool
  • Laundry service
  • Lift
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parasols
  • Pool bar
  • Restaurant
  • Room service
  • Terrace
  • Wellness centre / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Desk
  • Electric kettle
  • Fan
  • Hairdryer
  • Internet
  • Room safe
  • Telephone
  • Television
  • WiFi in rooms


  • Wheelchair accessible

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 12:00

Positive Reviews

Quirky rooms.

Many guests have reported that Reina Roja Hotel Playa del Carmen lives up to its billing as an adults-only hotel with its quirky and unusual rooms that are spacious, sexy, and feature an attractive adults-only decor. Guests say the thematic designs in the

Nice staff/excellent breakfast.

Guests say the staff at this hotel is very friendly. Additionally, this hotel serves a tasty breakfast which they say is filling without being too heavy.

Nice rooftop pool area/terrace.

According to guests the solarium-pool-party roof-top is one of the key highlights at this hotel. The pool area is well-supplied with ample pool sun loungers where guests can relax for hours on end soaking in the sun.

Negative Reviews

A bit tacky.

Some guests have complained that the risqué murals and scantily clad mannequins in glass cages that are displayed on the balconies are not only outdated but also give the wrong impression of this hotel as being a hedonistic den of debauchery wh

Shallow pool/poor Wi-Fi.

Guests have reported that the rooftop pool is a bit too shallow and only deep enough to put your feet in. There is an alternative pool at the lobby where guests can swim but it's also quite shallow by normal standards. Further guests have reported that Wi

Insecure rooms.

Several guests have reported leaving valuable belongings, including cash and cameras, in the rooms only to return and find them stolen. It's quite disconcerting that the hotel is largely unhelpful in such cases.

Rating Overview

Rating trivago Rating Index ® based on 1105 reviews across the web
8.1 /10
    8.0 /10
  • Other Sources
    8.1 /10
8.1 out of 10 based on 1105 reviews