Hacienda Del Caribe

Calle 2 Norte, entre la 10 y 5ta AvenidaPlaya del Carmen77710Mexico
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About Hacienda Del Caribe

Set in a Colonial-style, vibrant building with palm trees, Hacienda Del Caribe  is a two minute walk from the beach and a five minute walk from the Cozumel ferry stop. The hotel offers guests in-room mini bars and meeting rooms.

The chic rooms with warm decor feature air conditioning, flat-screens and en suite bathrooms with free toiletries, along with safes and, tea and coffee makers. The suites offer balconies or terraces.

There's a swimming pool, a 24-hour concierge and parking where charges may apply. There's also a lift and an airport shuttle service for a charge. Free Wi-Fi is available in all common areas of the hotel.

La Finca Real restaurant offers an American or Continental breakfast for an extra fee.

A minute's walk from the famous 5th Avenue, Hacienda Del Caribe  is also two kilometres from Golf Club Playacar and nine kilometres from Xcaret amusement park.


Calle 2 Norte, entre la 10 y 5ta Avenida, Playa del Carmen, 77710, Mexico
Telephone: +52(984)8733130 | Fax: +52(984)8032821 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Airport shuttle
  • Deck chairs / Sun loungers
  • Free WiFi in lobby
  • Hotel safe
  • Non-smoking rooms
  • Outdoor swimming pool
  • Pool bar
  • Restaurant
  • Towels at the pool / beach
  • Wellness centre / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with shower
  • Cable TV
  • Fan
  • Hairdryer
  • Room safe
  • Television

Positive Reviews

Good Location

The hotel is very close to the main street, 5th Avenue, where they were able to see the shops, bars and restaurants. The hotel is also a couple blocks away from the beach, and it is close to the bus terminal.

Friendly Staff

The staff spoke good English so it was easy to communicate with them about information and questions. The staff were found to be friendly and understanding of guests. They would help with tickets and printing but also helped in other ways.

Charming Hotel

Guests enjoyed staying in a rustic and charming hotel that had uniqueness and character. The hotel had colourful tiles, a common garden with a pool and a hacienda feel to it. Guests enjoyed staying in the common areas of the hotel.

Negative Reviews

No Lift

Although the hotel advertises that it has a lift in the building, guests mentioned there is no lift to speak of. It is false advertising and if people truly needed the lift they had to go through the trouble of finding another place.

Noisy Rooms

Guests did not like that the rooms did not keep away the noise level from outside. There are nearby bars with people shouting and drinking until the late night hours.

Bad Air Conditioning

Guests had a hard time with the air conditioning not working properly in the rooms. They had repair men come to check it and they would still have problems with it. The air conditioning did not work very well and the rooms needed general maintenance.

Rating Overview

Rating trivago Rating Index ® based on 1130 reviews across the web
7.8 /10
  • Expedia
    7.8 /10
  • Hotels.com
    7.8 /10
  • ebookers.ie
    7.5 /10
  • Other Sources
    7.8 /10
7.8 out of 10 based on 1130 reviews