BlueBay Grand Esmeralda

Carretera Chetumal-Pto.Juárez km 300 Playa del Carmen77710Mexico
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About BlueBay Grand Esmeralda

Nestled within lush greenery and boasting a private beach, BlueBay Grand Esmeralda is an all-inclusive resort featuring a relaxing spa, sporting facilities, and three outdoor pools.

Each guest room features a private balcony or terrace offering sea or garden views. Standard in-room amenities include air-conditioning, TV, coffee-maker, and mini fridge. Suites add a living/dining area and sofa bed. For the ultimate in indulgence, swim-up suites boast a private pool.

The resort spa offers saunas, steam rooms, and a selection of massages and treatments. Guests can also make use of a fitness centre, tennis courts, and volleyball facilities, while younger guests may enjoy the children’s club. A conference hall and theatre are located on-site.

Jaal-Ha, the resort’s flagship restaurant, serves an international buffet for breakfast, lunch, and dinner. À la carte restaurants offering Mexican, Italian, French, Oriental, and American cuisine can also be enjoyed. There’s also a sports bar and bar/nightclub.

BlueBay Grand Esmeralda is a 30-minute drive from Playa del Carmen’s many tourist attractions.


Carretera Chetumal-Pto.Juárez km 300 , Playa del Carmen, 77710, Mexico
Telephone: +52 9848774500 | Fax: +52 9848774512 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Car park
  • Concierge
  • Conference rooms
  • Deck chairs / Sun loungers
  • Direct beach access
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hairdresser
  • Hotel bar
  • Hotel bar on the beach
  • Hotel safe
  • Lift
  • Outdoor swimming pool
  • Parasols
  • Pool bar
  • Restaurant
  • Towels at the pool / beach
  • Wellness centre / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Fan
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Beauty salon
  • Massage
  • Sauna
  • Steam room
  • Whirlpool / Hot tub

For children

  • Child / Baby cot
  • Childcare / Babysitting

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 12:00

Positive Reviews

Stable minibar supply.

It is such a delight to have a minibar in your room. What makes it better is the stable supply of the contents. The minibar is filled with supplies each day. It is great because you can have lots of freebies. You also don’t have to go out of the hotel to

Hotel is surrounded by lush vegetation.

BlueBay Grand Esmeralda definitely has a one of a kind location. It is surrounded by a stunning forest and lush vegetation, making the place ideal for walking. You are also entitled to loads of fresh air during your stay. Despite the large size of the hot

Fantastic entertainment.

Regular entertainment is provided in the hotel so you’ll never get bored. You don’t even have to go out of the BlueBay Grand Esmeralda to look for authentic entertainment. The performers are great. They work hard to please the guests. The night entertainm

Negative Reviews

No 24-hour eating spot.

All of the eating spots in the restaurant are open for limited hours each day. It would be better if a bar or restaurant is open for 24/7. However, you don’t have to worry since there’ are goodies delivered to your room each day.

Check-in procedure takes time.

It takes longer than usual to check-in the hotel. The usual procedure takes five to ten minutes. However, if there are a lot of people, it may take up to 40 minutes.

Beach has lots of seaweed.

The private beach is majestic but there’s a downside: the presence of seaweed. This would not bother you that much though.

Rating Overview

Rating trivago Rating Index ® based on 14929 reviews across the web
7.7 /10
    8.0 /10
  • Expedia
    6.8 /10
    7.4 /10
  • Zoover
    8.1 /10
    7.0 /10
  • Other Sources
    7.5 /10
7.7 out of 10 based on 14929 reviews