Ottawa Downtown Suites

377 O'Connor StreetOttawaK2P 2M2Canada
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About Ottawa Downtown Suites

The Best Western Plus Victoria Park Suites is centrally located and well-equipped.

The 123 rooms at the Best Western Plus Victoria Park Suites are spacious, with kitchenettes, microwaves, refrigerators, iPod docks, free Wi-Fi and cable TVs. The beds have luxurious Egyptian cotton sheets, and local calls are free.

The hotel is smoke-free, with a fitness center, sauna, and business center with meeting rooms. Guests can take advantage of free Wi-Fi in public areas, and on-site parking, as well as the hotel’s own laundry service.

Breakfast is a complimentary hot and cold buffet. For lunch and dinner there are restaurants within walking distance, including the Whalesbone Oyster House, Elgin Street Diner, Union 613 and East India Company.

Also close to the hotel are the Canadian Museum of Nature and the Rideau Canal. The area is rich with history and leisure all within easy reach, including Parliament Hill, Winterlude and Elgin Street. This accommodation is also known as Best Western Plus Victoria Park, Best Western Plus Victoria Park Suites, Best Western Plus Victoria Park Suites Hotel, and Best Western Plus Victoria Park Suites Hotel Ottawa.


377 O'Connor Street, Ottawa, K2P 2M2, Canada
Telephone: +1(613)5677275 | Fax: +1(613)5671161 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Business centre
  • Car park
  • Conference rooms
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hotel safe
  • Laundry service
  • Lift
  • Non-smoking rooms
  • PC with internet
  • Supermarket
  • Washing machine
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Cosmetic mirror
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Fridge
  • Hairdryer
  • Internet
  • Ironing board
  • Kitchen / Kitchenette
  • Microwave
  • Room safe
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Sauna
  • Steam room


  • Accessible parking
  • Accessible paths / corridors
  • Deaf accessibility equipment

For children

  • Child / Baby cot
  • Kids' club

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 12:00

Positive Reviews

Excellent breakfast

A few guests were disappointed that the breakfast didn't have any hot options when they were there, but the vast majority of guests were very enthusiastic about the continental breakfast the hotel offers, and said it was a highlight of the hotel's offer.

Great location

Guests are happy with the hotel's location, which is close to downtown Ottawa and many local conveniences, as well as being just a few minutes' walk from the bus station.

Pleasant staff

Staff at the hotel are pleasant and helpful, going out of their way to solve any problems guests might have. Even guests who had other issues at the hotel appreciated the customer service they experienced here, and said it made a big difference to their stay.

Negative Reviews

Strange smells

Although most guests were happy with their stay, a few guests did report that they detected slightly unpleasant smells in the hotel, particularly in their rooms, which they said smelled musty or strange.

Corners cut on the furnishings

Some guests said they thought the furniture and bedding at the hotel could do with being replaced, and were older and worn or somewhat cheap and below the standard they would expect.

Noise can be a problem

Noises from construction outside, and also noise from fellow guests, have kept a small number of guests awake at night. Some guests felt this was because the doors didn't fit the frames well enough and let noise through, while others had problems with the air conditioning which they said was too loud.

Rating Overview

Rating trivago Rating Index ® based on 722 reviews across the web
8.7 /10
    8.6 /10
    8.7 /10
  • Other Sources
    8.6 /10
8.7 out of 10 based on 722 reviews