Holiday Inn Express & Suites Omaha - 120th and Maple

11818 Miami StreetOmaha68114USA
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About Holiday Inn Express & Suites Omaha - 120th and Maple

Country Inn & Suites By Carlson Omaha West Omaha is located in the North Park Business Complex near the Westroads Mall and The Durham Museum.  The property has an onsite library.

Rooms feature king or queen-sized beds and are equipped with cable TVs with free HBO access, refrigerators, microwaves, hair-dryers and irons and ironing boards. Every room has free Internet access.

The property has an indoor pool and hot tub and guests get free passes to the fitness center nearby. The hotel has an onsite launderette. Free public parking is readily available and all common areas have free Wi-Fi.

Country Inn & Suites By Carlson Omaha West Omaha offers a complimentary breakfast buffet and guests can visit nearby local restaurants for a variety of lunch and dinner options.

The hotel is conveniently located near many local attractions and shopping centers such as Rockbrook Village Shopping Center and Joslyn Art Museum.


11818 Miami Street, Omaha, NE, 68114, USA
Telephone: +1(402)4454445 | Fax: +1(402)4459594 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Business centre
  • Car park
  • Conference rooms
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hotel safe
  • Indoor swimming pool
  • Laundry service
  • Lift
  • Non-smoking rooms
  • PC with internet
  • Pets allowed
  • Supermarket
  • Towels at the pool / beach
  • Washing machine
  • Wellness centre / Spa

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Hairdryer
  • Internet
  • Ironing board
  • Microwave
  • Room safe
  • Telephone
  • Television

Wellness / Spa

  • Massage
  • Sauna
  • Whirlpool / Hot tub


  • Accessible parking
  • Accessible paths / corridors
  • Deaf accessibility equipment
  • Wheelchair accessible

For children

  • Child / Baby cot
  • Kids' playground

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 12:00

Positive Reviews

Great customer service

Most guests say that the customer service is top-notch, noting that the staff is always friendly and ready to help. Others point out that any minor issues with the rooms are quickly addressed and followed up on upon resolution.

Excellent fitness facilities

Many guests say that the fitness facilities are great and that a good selection of workout equipment is available. Others note that since the fitness center is in a separate building adjacent to the hotel, it is not cramped and never crowded.

Good Internet access

Most guests love the fact that the free Internet service works perfectly, both in the rooms and all the common areas. Others find the computer station in the lobby an added convenience.

Negative Reviews

Noisy lobby area

Some guests note that the hotel can be noisy, especially when fully booked. Others feel that the rooms are not completely sound proof and recommend asking for a room on the third floor since it will be farther away from the lobby.

Small pool and hot tub

Several guests say that the pool and hot tub are rather small and get crowded quickly. Others point out that the water in the hot tub is lukewarm and doesn't offer the best experience, especially since children tend to use it instead of the pool.

In need of an upgrade

A few guests feel that the property and the rooms are in need of an upgrade, especially in terms of the appliances and décor. Others feel that even though the property is exceptionally clean and maintained, the outdated furniture and TVs in some rooms bring the overall experience down.

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Rating Overview

Rating trivago Rating Index ® based on 1631 reviews across the web
8.2 /10
  • Expedia
    8.0 /10
    8.3 /10
  • Holiday Inn Express
    8.3 /10
  • Other Sources
    8.2 /10
8.2 out of 10 based on 1631 reviews