Crowne Plaza Newcastle - Stephenson Quarter

Hawthorn Square Forth StreetNewcastle upon TyneNE1 3SAUnited Kingdom
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About Crowne Plaza Newcastle - Stephenson Quarter

Situated near Castle Keep and the Centre for Life, the Crowne Plaza Newcastle - Stephenson Quarter features fitness and wellness centres and nine meeting rooms.

The non-smoking rooms provide en-suite bathrooms, air-conditioning and city views. Guests also benefit from premium bedding, satellite TV, minibars and free wired/wireless Internet access.

Amenities at the Crowne Plaza Newcastle - Stephenson Quarter include concierge services, a business centre and dry cleaning/laundry services. Guests can also enjoy a swim in the indoor pool or a pampering treatment in the Mineral House spa. Parking costs extra.

On-site dining comes courtesy of the Hawthorns restaurant, The Gin Bar and 24-hour room service. Alternative dining spots nearby include the Centurion and the Victoria Comet.

The hotel lies within a mile of the Theatre Royal and St. James’ Park, within two miles of Seven Stories and within five miles of the intu Metrocentre and the Angel of the North.


Hawthorn Square Forth Street, Newcastle upon Tyne, NE1 3SA, United Kingdom
Telephone: +441915623333 | Fax: +44(870)1975496 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Business centre
  • Car park
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Indoor swimming pool
  • Laundry service
  • Lift
  • Non-smoking rooms
  • PC with internet
  • Restaurant
  • Room service
  • Supermarket
  • Terrace
  • Wellness centre / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Satellite TV
  • Television
  • WiFi in rooms

Wellness / Spa

  • Beauty salon
  • Whirlpool / Hot tub


  • Accessible parking
  • Deaf accessibility equipment

Arrival / Departure

  • Check-in: 14:00
  • Check-out: 11:00

Positive Reviews

Stylish surroundings

The Crowne Plaza Newcastle - Stephenson Quarter impresses guests from the moment they arrive to find a glass-front exterior and lavish lobby. The sense of style continues into the hotel's restaurant and gin bar, as well as in the sumptuous spa.

Modern and comfortable rooms

Previous guests rate the standard of the rooms highly, with many particularly appreciative of the city views. The beds are often described as comfortable, so it seems that an excellent night's sleep is on the cards. Plus, the selection of amenities is well thought-out and appears to cater to every need.

Excellent location

With many Newcastle attractions within walking distance, it should come as little surprise that guests tend to like the location of the hotel. It's handy for various public transport options too, as well as offering a convenient setting near some of the city's best dining spots.

Negative Reviews

Small leisure amenities

While taking nothing away from the sense of luxury offered by the hotel's leisure facilities, several guests do mention that they found the pool, sauna and fitness centre were on the small side. Depending on how busy the hotel is, it's possible that these facilities may feel crowded.

Some concerns about parking

A small number of guests are displeased by the hotel's lack of free parking spaces. You will need to use a public facility nearby, the daily charge for which a few guests found to be fairly high.

Teething problems

This hotel is a relatively new establishment and, although there are no serious problems, it does seem that there are some teething problems. Fire alarms seem to go off quite regularly and there appears to be confusion about whether guests should pay for room service at the time of ordering or at check-out.

Rating Overview

Rating trivago Rating Index ® based on 1680 reviews across the web
8.9 /10
  • Expedia
    9.0 /10
    8.9 /10
    9.0 /10
  • Other Sources
    8.3 /10
8.9 out of 10 based on 1680 reviews