Heritage New York City

18 West 25th StreetNew YorkUSA
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About Heritage New York City

Set in a building dating to 1901, the Heritage New York City Hotel is situated near 5th Avenue, Herald Square and the Empire State Building. Amenities available to guests include 24-hour business and fitness centres.

Rooms and suites are decorated in a classic style and feature amenities such as desks, coffee makers and mini-fridges as well as safes and complimentary Wi-Fi. Guests also benefit from free local calls.

Facilities at the Heritage New York City Hotel include a 24-hour front desk, a concierge and dry cleaning and laundry services. Additional conveniences include an on-site ATM and free newspapers in the lobby. Luggage storage is available for a fee.

A complimentary breakfast buffet is provided. Plus, guests can enjoy free all-day coffee. Nearby restaurants include Junoon, the Outback Steakhouse and Sweetgreen.

This hotel places guests within walking distance of the Flatiron Building, Madison Square Park and the Moriah Galleries. Other attractions to visit to include Times Square, Central Park Zoo and Radio City Music Hall.


18 West 25th Street, New York, USA

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Car park
  • Free WiFi in lobby
  • Non-smoking rooms
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Free WiFi in rooms
  • Internet
  • Room safe
  • Television
  • WiFi in rooms

Positive Reviews

Popular location

The location of this hotel has proved to be a consistent highlight among reviews of this property. Guests have reported that they were able to walk to pretty much everything: shops, restaurants and tourist attractions. Exploring further afield is possible thanks to nearby public transport options.

Friendly and helpful staff

Guests have tended to rate the standard of service here highly, frequently describing the staff as friendly, welcoming and accommodating. Not all guests describe the same experience but, on the whole, the opinion of the staff is a good one.

Attractive rates

Previous guests have generally been of the opinion that this hotel offers good value for money. Rates are often found to be low compared to other hotels in New York. Plus, free perks such as breakfast and Internet access offer additional savings.

Negative Reviews

Some aspects of rooms disappoint

Feedback about the rooms at this hotel isn’t all that complimentary, with many guests complaining that the rooms are too small and look dated in appearance. Additionally, reviews reveal examples of poor maintenance.

Mixed feelings about breakfast

Comments about the breakfast here are fairly varied too. Guests have appreciated the freebie but have generally felt that the spread could be a little more substantial. As it is, the choice of food seems to be quite limited.

Internal noise can be a problem

Previous guests have regularly complained about the noise level at this hotel. Exterior noise doesn’t seem to be too troubling but internal noise can be a real problem, particularly from the hallways.

Rating Overview

Rating trivago Rating Index ® based on 863 reviews across the web
7.4 /10
  • ebookers.ie
    10 /10
7.4 out of 10 based on 863 reviews