Hotel Mercure Nelspruit

Corner Of N4 And Graniet Street, PO Box 1556Nelspruit1200South Africa
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About Hotel Mercure Nelspruit

Hotel Mercure Nelspruit offers suite-style accommodations in the suburbs of Mbombela. Guests can enjoy a refreshing dip in the hotel’s outdoor swimming pool.

Each suite features either one or two bedrooms, a living area, kitchenette, and bathroom with a combination shower and bathtub. Kitchenettes are equipped with oven, hob, microwave, and refrigerator, while living areas include a sofa, satellite TV, and electronic safe.

The hotel features five meeting rooms and offers on-site parking. Sun loungers and umbrellas can be found poolside for travellers hoping to relax during their stay.

Local and regional cuisine is on offer at the hotel’s on-site restaurant, which also offers an all-you-can-eat breakfast buffet. A selection of drinks can be enjoyed at the hotel bar.

Hotel Mercure Nelspruit is located across the road from I’langa Mall, and a ten-minute drive from Mbombela Stadium, which hosts rugby, football, and other events. The Malelane Gate entrance to Kruger National Park is an hour’s drive away.

Contact

Corner Of N4 And Graniet Street, PO Box 1556, Nelspruit, 1200, South Africa
Telephone: +27(13)7414222 | Fax: +27(13)7414290 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Airport shuttle
  • Business centre
  • Car park
  • Conference rooms
  • Deck chairs / Sun loungers
  • Express check-in / out
  • Free WiFi in lobby
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Nightclub
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parasols
  • PC with internet
  • Porter service
  • Restaurant
  • Room service
  • Terrace
  • Towels at the pool / beach
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Fan
  • Flatscreen TV
  • Free WiFi in rooms
  • Fridge
  • Hairdryer
  • Internet
  • Ironing board
  • Kitchen / Kitchenette
  • Microwave
  • Room safe
  • Satellite TV
  • Television

Wellness / Spa

  • Massage

Accessibility

  • Accessible parking
  • Accessible paths / corridors
  • Wheelchair accessible

For children

  • Child / Baby cot

Arrival / Departure

  • Check-in: 14:00

Positive Reviews

Opposite the mall

The hotel is positioned opposite I’langa shopping mall, making it a popular choice with travellers looking to indulge in a spot of retail therapy. Guests also report that this makes it convenient to eat off site, thanks to the dining options found within the mall.

Pleasant swimming pool

Guests are impressed with the hotel’s outdoor swimming pool, which they describe as being clean and well maintained. The pool is said to be particularly refreshing after a long day of shopping or sightseeing.

Friendly employees

Reviews indicate that a good standard of customer service is delivered at this hotel. Guests point out that the reception staff is welcoming, friendly and helpful. Other employees met over the course of a day are said to be polite and professional.

Negative Reviews

Rooms in need of a makeover

Guests are disappointed with the condition of their accommodations, reporting that rooms are old and in need of renovations. En-suite bathrooms are said to suffer from drainage issues, while towels and bedding have seen better days. Furthermore, in-room essentials like lamps, electric sockets, and air conditioning units are often reported as faulty or non-functioning.

Self-catering woes

While each unit may feature a kitchenette, would-be self-caterers find preparing and eating meals to be something of a tricky task. According to reviews, not enough crockery or kitchenware is included in suites, with plates, glasses, and pans the most common items reported to be missing.

Limited Wi-Fi usability

The hotel charges guests to use its Wi-Fi, an arrangement that proves unpopular with travellers. To make matter worse, guests report that the Wi-Fi signal is often weak and unusable.

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Rating Overview

Rating trivago Rating Index ® based on 536 reviews across the web
7.8 /10
  • ebookers.ie
    8.0 /10
  • Other Sources
    8.0 /10
7.8 out of 10 based on 536 reviews