Fiesta Americana Reforma

Av. Paseo De La Reforma 80Mexico City06600Mexico
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About Fiesta Americana Reforma

The five-star Fiesta Americana Reforma is close to Mexico City’s Avenida Paseo de la Reforma and is an ideal base for tourist and business visitors.

Air-conditioned room choices typically include flat-screen TV, free Wi-Fi, minibar, safe and tea and coffee facilities. Upgrade features include living and dining areas, kitchenette' plus complimentary breakfast and other refreshments.

Communal facilities at Fiesta Americana Reforma include gymnasium, spa, sauna and solarium. Parking is surcharged. There is a 24-hour front desk. plus laundry and dry cleaning services. The impressive areas for social, business and conference events can accommodate approximately 1100 people.

The hotel’s Café Reforma is a venue for breakfast and a la carte, Mexican style, lunch and dinner menus.  Plus, there’s an Italian theme in the Tarento Restaurant.

Less than a mile away from this well-located hotel are the markets of San Juan and La Ciudadela, Mexico Arena and the Museum of Fine Arts.

Contact

Av. Paseo De La Reforma 80, Mexico City, 06600, Mexico
Telephone: +52(55)51404100 | Fax: +52(55)51404140 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Business centre
  • Car park
  • Concierge
  • Conference rooms
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Lift
  • Non-smoking rooms
  • PC with internet
  • Porter service
  • Restaurant
  • Room service
  • Supermarket
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Electric kettle
  • Hairdryer
  • Internet
  • Ironing board
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Accessibility

  • Wheelchair accessible

For children

  • Child / Baby cot
  • Childcare / Babysitting
  • Kids' club

Arrival / Departure

  • Check-in: 15:00

Positive Reviews

Lovely staff.

Everyone is so friendly and helpful. They are efficient and obviously ‘know their place'. There's a hierarchy here which can be tedious on occasions but, at other times, it works like clockwork.

Wonderful location.

The building is extremely prominent and imposing and couldn't be better for the sightseeing visitor intent on seeing as much as possible of the city in a relatively short space of time.

Some impressive facilities.

Breakfast is good and so are the gymnasium facilities.

Negative Reviews

This old world lacks charm.

The next step down from old world charm is - drab! That's beginning to happen here. In addition to out of date furnishings, there's a noise problem, not helped by the lack of sound insulation. Some rooms are very small and cramped. Corridors are depressing and not meticulously clean. They need to get their act together or give a Mexican wave goodbye to at least one of those five stars.

An amazing maze.

It's a large and complicated place to find your way around. Better signage would assist visiting guests enormously.

Long drawn out procedures for solving problems.

It's a pity that the pecking order makes it difficult for some staff members to make decisions. Problems are referred to colleagues further up the ladder. At this stage, delays kick in because those who are lower down the scale are nervous about 'inconveniencing' their superiors. Quite what the superiors are there for, other than to ensure the smooth running of the hotel is open to discussion. Check in is also regimented and slow.

Rating Overview

Rating trivago Rating Index ® based on 3174 reviews across the web
7.9 /10
  • ebookers.ie
    4.0 /10
  • Other Sources
    7.5 /10
7.9 out of 10 based on 3174 reviews