Hotel Douro Scala

Quinta do Paço de CidadelheMesao Frio5040-154Portugal
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About Hotel Douro Scala

Situated in Mesão Frio, Hotel Douro Scala is surrounded by beautiful vineyards and offers exquisite views of the lush Cidadelhe Mountains. This luxurious five-star hotel boasts a polished spa area with five massage rooms.

All accommodations are soundproofed and have balconies overlooking the garden or the mountain. Each is equipped with Wi-Fi access, cable TV, DVD player, and a private bathroom with luxury toiletries. Moreover, suites have living rooms with sofa bed.

Hotel Douro Scala features a health club with a heated indoor pool, hammam, sauna, and a fitness centre. Furthermore, self-parking is offered for free.

Restaurant Quinta do Paco is set in the garden, and offers traditional dishes of the region. The on-site pub serves a variety of beverages and light snacks.

Douro Museum and Dourocaves Winery are within a 30-minute drive from the hotel. The Santuário de Nossa Senhora dos Remédios is an hour drive away.

Contact

Quinta do Paço de Cidadelhe, Mesao Frio, 5040-154, Portugal
Telephone: +351(254)890020 | Fax: +351(254)890021 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Airport shuttle
  • Car park
  • Concierge
  • Conference rooms
  • Deck chairs / Sun loungers
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Hotel safe
  • Indoor swimming pool
  • Laundry service
  • Lift
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parasols
  • PC with internet
  • Pets allowed
  • Pool bar
  • Restaurant
  • Room service
  • Terrace
  • Towels at the pool / beach
  • Wellness centre / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cosmetic mirror
  • Desk
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Massage
  • Sauna
  • Steam room
  • Turkish bath / Hammam
  • Whirlpool / Hot tub

Accessibility

  • Accessible parking
  • Wheelchair accessible

For children

  • Child / Baby cot
  • Childcare / Babysitting

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 12:00

Positive Reviews

Excellent place for relaxation

The location is perfect for relaxation, according to the guests. You can have a swim in the swimming pools, or unwind at the on-site Turkish bath or sauna. Moreover, from the old-style main house to the rooms, guests enjoyed a sense of tranquility.

Breathtaking mountain scenery

One piece of advice that past guests want to share: Choose a room on the higher floors so you can enjoy the view of the mountain or the Douro Valley from your window.For sure, the astounding views will definitely de-stress your mind and body.

Exceptional and well-maintained facilities

Guests did not run out of relaxing amenities and facilities while staying at the hotel. What delighted guests more; these facilities are always well-maintained and spotlessly clean.

Negative Reviews

Some members of the staff lack sufficient training

Some guests felt that few members of the staff were under-trained, and cannot take instructions very well. ‘Absence to detail' and ‘lack of professionalism' are common phrases used in the reviews regarding the hotel staff. If you have trouble dealing with them, you can ask to speak directly to the manager.

Constant problem with Wi-Fi connection

Many guests noted that the complimentary Wi-Fi seems to have a constant network problem. You might be able to access the Internet on the lobby, but find it difficult to use the free service in your room.

Insect in the rooms

There were reports of insects inside the rooms, such as spiders, ants, and critters. This is just a minor issue though, but you can report it to the front desk. Rest assured that they will always respond immediately.

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Rating Overview

Rating trivago Rating Index ® based on 191 reviews across the web
8.3 /10
  • Other Sources
    7.8 /10
8.3 out of 10 based on 191 reviews