Straits Hotel & Suites

Jalan Merdeka Raya, Taman Melaka RayaMalacca75000Malaysia
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About Straits Hotel & Suites

Located in Melaka Town, the Straits Hotel & Suites places guests within a short walk of St. Paul’s Church and the A’Famosa theme park. Amenities at this hotel include business and fitness centres and an outdoor infinity pool.

Along with private showers, rooms feature flat-screen TVs, hairdryers and free Wi-Fi. Additional conveniences include bathrobes, slippers and complimentary toiletries. All rooms are non-smoking and cribs can be provided on request.

Facilities at the Straits Hotel & Suites include a 24-hour front desk, concierge services, daily housekeeping and laundry services. Guests can relax on the rooftop terrace and enjoy free on-site parking.

The All Day Dining Restaurant opens daily and serves local and international cuisine. All meals attract an additional fee. Alternative dining options in the area include Cottage Spices and Veggie Planet.

Christ Church, Sam Po Kong Temple and Porta de Santiago are all nearby. Jonker Street can be reached in a little over 20 minutes on foot. Zoo Melaka is a 35-minute drive from the property.

Contact

Jalan Merdeka Raya, Taman Melaka Raya, Malacca, 75000, Malaysia
Telephone: +60(6)2898555 | Fax: +60(6)2898488 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Airport shuttle
  • Business centre
  • Car park
  • Conference rooms
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Non-smoking rooms
  • Organised activities
  • Outdoor swimming pool
  • Pool bar
  • Restaurant
  • Towels at the pool / beach

Room facilities

  • Air conditioning
  • Desk
  • Electric kettle
  • Fridge
  • Room safe

Wellness / Spa

  • Sauna

Accessibility

  • Accessible parking
  • Accessible paths / corridors
  • Deaf accessibility equipment
  • Wheelchair accessible

Positive Reviews

Located near attractions and amenities

The location of this hotel has proved to be a consistent highlight among reviews of the property. Guests have found everything from shopping to sightseeing nearby. You will be able to do most of your exploring on foot.

Friendly service from front desk staff

Although guests have occasionally mentioned that they felt the front desk would benefit from more staff, criticisms tend to end there. The majority of guests have found the staff friendly and helpful throughout their stay.

Spacious rooms with good amenities

The rooms here are consistently described as being of a good size so this hotel could be a good choice if you like to have enough room to spread out a little. Guests have also been reasonably pleased with the selection of amenities provided in the rooms.

Negative Reviews

Cleanliness and maintenance can disappoint

Although there are good points about the rooms here, the levels of cleanliness has typically proved disappointing. Furthermore, guests have mentioned that the furniture looks old and have reported fairly numerous maintenance issues.

Housekeeping service could be improved

In addition to poor cleanliness, guests have described the housekeeping service as below par. Amenities have not been stocked up as requested and some rooms appear to have not been serviced at all.

Wi-Fi attracts mixed feedback

Previous guests have had different experiences with the Wi-Fi here. Those who have complained have found the Wi-Fi slow and unreliable if they have been able to get online at all.

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Rating Overview

Rating trivago Rating Index ® based on 822 reviews across the web
7.6 /10
  • ebookers.ie
    8.0 /10
  • Other Sources
    7.6 /10
7.6 out of 10 based on 822 reviews