Premier Inn Maidstone (West Malling) hotel

Castle WayMaidstoneME19 5TRUnited Kingdom
Hotel
Loading
Show more hotels

About Premier Inn Maidstone (West Malling) hotel

Explore the Garden of England on a budget at Premier Inn Maidstone (Leybourne). Featuring free parking, this modern chain hotel beside the M20 pledges a guaranteed good night’s sleep. Kent’s county town of Maidstone is about ten minutes’ drive away.

Straightforward rooms with contemporary decor boast Hypnos beds, an en suite bathroom, pillow menu, blackout curtains, hot drinks provisions and a flat-screen TV. Family and accessible rooms are available.

Amenities include a 24-hour reception, free Wi-Fi throughout, ironing facilities and hairdryers. Kids can stay free.

Breakfast comprises continental and cooked options. At the adjacent family-friendly Brewers Fayre restaurant with kids’ play area, evening meals include buffet options and fish and chips.

Premier Inn Maidstone (Leybourne) is about 11 miles from medieval Leeds Castle, where Henry VIII’s first wife lived. Nearby, guests can explore the Kent Downs Area of Outstanding Natural Beauty. Brands Hatch motor-racing circuit is about ten miles away.

Contact

Castle Way, Maidstone, ME19 5TR, United Kingdom
Telephone: +44 8715278702 | Fax: +44 8715278703 | Official Homepage

Top amenities

  • WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Car park
  • Hotel bar
  • Non-smoking rooms
  • Restaurant
  • Terrace
  • WiFi in lobby

Room facilities

  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Hairdryer
  • Internet
  • Ironing board
  • Satellite TV
  • Television
  • WiFi in rooms

Accessibility

  • Wheelchair accessible

For children

  • Child / Baby cot

Positive Reviews

Popular location with handy road links

This hotel's village location just off the M20/A228 junction was a hit with motorists in particular as it enabled straightforward access to Greater London plus Dover and Ashford for international ferries and trains. Nearby, guests could easily get to area attractions, historic West Malling and Maidstone town centre for shopping, dining, sightseeing and trains to London. Drivers also appreciated the ample free parking.

Praise for service and family-friendly atmosphere

Travellers spoke highly of the customer service from the friendly, obliging and professional team on reception. Many were also upbeat about the freshly-prepared breakfasts. Families often remarked that they were well catered for at the restaurant thanks to its friendly service, relaxed environment, children's menu and play area.

Guests were keen on rooms

Many reviewers thought the rooms were fine for a short stay, describing them as large, well-cleaned and comfortable. The deluxe beds also had many admirers, who said they slept well on the generously-sized pocket spring mattresses. Budget-conscious guests felt they got a decent amount of bang for their buck as the room rates were fairly reasonable.

Negative Reviews

Obstacles to sleep reported

At times, guests who felt too warm or cool claimed the rooms had inadequate climate controls. Moreover, some rooms facing the main roads were exposed to occasional traffic noise, which interrupted some light sleepers at night.

Occasional criticism of rooms and facilities

Some critics reported that water pressure was low at times or that the hot water supply was occasionally unreliable. Others felt there were certain rooms with tired-looking furniture or small TVs. Free Wi-Fi network users occasionally claimed the network would benefit from a speed boost.

Restaurant wasn't to everyone's liking

Several disappointed diners claimed they encountered occasionally slow service or food that was nothing special in the restaurant next door.

Rating Overview

Rating trivago Rating Index ® based on 723 reviews across the web
8 /10
  • Premier Inn
    8.0 /10
  • Other Sources
    8.0 /10
8 out of 10 based on 723 reviews