Urso Hotel & Spa

Mejía Lequerica 8Madrid28004Spain
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About Urso Hotel & Spa

URSO is a hotel and spa set in a restored palace and located in Madrid, Spain. The hotel is a three-minute walk from the metro station and around a mile from Prado Museum.

The rooms and suites are equipped with flatscreen TVs, desks, minibars and Espresso makers. Bathrooms have shower and tub, and free toiletries, bathrobes and hair dryer. Upgraded units have garden views and suites also have sitting areas. Some suites add living rooms and furnished terraces.

The hotel has a fitness centre and library onsite. Conference space and meeting rooms, a health club and a full service spa run by Natura Bisse are among the hotel’s amenities. The lobby has a fireplace. Laundry and concierge services are available. Wi-Fi is complimentary.

USRO has a restaurant and a posh bar plus cafe on site, as well as many restaurants nearby

Plaza de Espana and Puerta del Sol are within a mile of the hotel & spa.

Contact

Mejía Lequerica 8, Madrid, 28004, Spain
Telephone: +34(91)4444458 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Airport shuttle
  • Business centre
  • Car park
  • Concierge
  • Conference rooms
  • Deck chairs / Sun loungers
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Hotel safe
  • Indoor swimming pool
  • Laundry service
  • Lift
  • Non-smoking rooms
  • Porter service
  • Restaurant
  • Room service
  • Towels at the pool / beach
  • Wellness centre / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Central heating
  • Cosmetic mirror
  • Desk
  • Flatscreen TV
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Beauty salon
  • Body treatments
  • Massage
  • Turkish bath / Hammam
  • Whirlpool / Hot tub

Accessibility

  • Wheelchair accessible

For children

  • Child / Baby cot
  • Childcare / Babysitting

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 12:00

Positive Reviews

Superb location

Guests find the location of the URSO in Madrid superb and very central. There are many bars and restaurants next to it. Pedestrian shopping can be done with convenience and enjoyment. Most places are at walking distances and tourist attractions are close by.

Beautifully renovated hotel

Guests enjoy the newly renovated hotel with its high ceilings and clean and beautifully done rooms. They like that many of the original features of the palace like stained glass windows and black and white photos are retained, which they feel adds character to the hotel. The bathrooms with their shower cubicles, toilet cubicles, bath tubs and wash basins are greatly appreciated as well.

Great staff, spa, gym and good breakfast

Guests mention that the staff members of the hotel go out of their way to assist and are always ready with a welcoming smile. Guests appreciated the spa services and gym facilities of the hotel. They also found the breakfast amazing with several varieties of milk on offer.

Negative Reviews

Inactive air conditioning

Many guests find the hotel ridiculously hot both in the common areas and in the rooms as the air conditioning was not active. Opening doors and windows in the rooms meant allowing noises to be heard so that was not much of an option.

Parking a challenge & restaurant service slow

Guests with cars consider finding a parking place quite challenging as they have to also unload luggage because it is not onsite. Some guests said that the service at the restaurant is slow and an order takes the best part of an hour to arrive despite the restaurant being empty.

Steep charges

Some felt that the restaurant charges were steep and many were surprised that there was a charge for every coffee made in the Espresso machine in their rooms.

Rating Overview

Rating trivago Rating Index ® based on 525 reviews across the web
9.1 /10
  • ebookers.ie
    9.0 /10
  • Other Sources
    8.8 /10
9.1 out of 10 based on 525 reviews