Hotel Kensington Suite

128-130 Holland RoadLondonW14 8BDUnited Kingdom
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About Hotel Kensington Suite

Located on Holland Road in central London, Hotel Kensington Suite offers 3-star accommodation in close proximity to many of London’s main attractions.

All 41 rooms include digital TV, kitchenette with refrigerator and microwave, hairdryer, tea and coffee making facilities along with complimentary bottled water. Wi-Fi is available for an additional fee.

The hotel offers a 24-hour front desk service, concierge services, lift service, luggage storage and laundry and dry cleaning services.

A complimentary continental breakfast is offered to guests each morning. There is also a supermarket a few minutes’ walk away from the hotel.

Hotel Kensington Suite is a 12-minute walk from Shepherd's Bush Empire and 25-minutes from Hammersmith Apollo. Royal Albert Hall is a 15-minute bus ride away and the V&A museum and Natural History museum can both be reached in 25-minutes by bus.

Contact

128-130 Holland Road, London, W14 8BD, United Kingdom
Telephone: +44(20)76023395 | Fax: +44(20)76038610 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Business centre
  • Express check-in / out
  • Free WiFi in lobby
  • Hotel safe
  • Lift
  • Non-smoking rooms
  • PC with internet
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with shower
  • Central heating
  • Electric kettle
  • Fridge
  • Hairdryer
  • Internet
  • Kitchen / Kitchenette
  • Microwave
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

For children

  • Child / Baby cot

Arrival / Departure

  • Check-out: 11:00

Positive Reviews

Access to public transport.

The hotel is well placed for accessing both buses and the tube. Several bus lines are a short walk from the hotel. Kensington Olympia train station and Shepherd’s Bush underground, which accesses the Central line, are both within a 10-minute walk of the hotel. You can stroll through Notting Hill and reach Portobello Road Market in 30-minutes. Kensington Gardens is a 25-minute or 15-minute bus ride away.

Budget-friendly accommodation.

The rooms are decked with all the basic appliances and self service facilities you might need, including microwave, hot plate, fridge and hairdryer. Guests commented that the rooms were of adequate size by London standards, clean, comfortable. A basic buffet breakfast is also included in the price and guests found the hotel to, overall, be good value for money.

Friendly staff.

The atmosphere of the hotel was reportedly friendly, with staff being courteous and happy to provide assistance.

Negative Reviews

Small and uncomfortable rooms.

Guests found that the rooms to be very small and cramped and not reflective of what is presented in the photos. The bathrooms are also small and the shower isn’t large enough to comfortably fit a single person. The beds were also reported to be uncomfortable.

Run down and unclean.

Many guests described the hotel environment and furnishings as dated and rundown. Rooms were also described as dirty and reported complaints included stains on the walls and ceilings, the bathrooms do not appear to be regularly cleaned and previous guests’ rubbish has also been found in the rooms.

Staff rude and unhelpful.

The staff have been described as rude, impolite, arrogant, unhelpful. Guests reported that the staff were often disinterested in their requests and did not take their concerns or complaints about problems encountered in the rooms seriously.

Rating Overview

Rating trivago Rating Index ® based on 602 reviews across the web
5.7 /10
  • Catch it
    5.2 /10
  • ebookers.ie
    5.9 /10
  • Other Sources
    5.9 /10
5.7 out of 10 based on 602 reviews