Grand Hotel Palazzo Livorno - MGallery by Sofitel

Viale Italia 195Livorno57127Italy
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About Grand Hotel Palazzo Livorno - MGallery by Sofitel

The Grand Hotel Palazzo Livorno - MGallery by Sofitel is an elegant hotel situated right in front of the Ligurian Sea.

There are a range of room types to suit all budgets, including standard rooms, family rooms and suites. Standard rooms benefit from air conditioning, a safe, minibar, hairdryer, free Wi-Fi and a satellite television.

The hotel features a spa with Jacuzzis and a sauna. There is also an indoor pool and 24-hour gym.  The sea front terrace and hydromassage pool are both perfect places to relax.

The buffet breakfast is served in a large, bright room with windows overlooking the sea. The rooftop restaurant and bar is popular with locals and residents alike.

The Grand Hotel Palazzo Livorno - MGallery by Sofitel is a 20-minute walk to the resort centre and there is also a bus stop right outside.


Viale Italia 195, Livorno, 57127, Italy
Telephone: +39 0586260836 | Fax: +39 0586260836 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Airport shuttle
  • Business centre
  • Car park
  • Concierge
  • Conference rooms
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Hotel safe
  • Indoor swimming pool
  • Laundry service
  • Lift
  • Non-smoking rooms
  • Outdoor swimming pool
  • PC with internet
  • Pets allowed
  • Porter service
  • Restaurant
  • Room service
  • Terrace
  • Towels at the pool / beach
  • Wellness centre / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with shower
  • Central heating
  • Desk
  • Flatscreen TV
  • Free WiFi in rooms
  • Fridge
  • Internet
  • Room safe
  • Satellite TV
  • WiFi in rooms

Wellness / Spa

  • Beauty salon
  • Body treatments
  • Hydrotherapy
  • Massage
  • Sauna
  • Solarium
  • Steam room
  • Turkish bath / Hammam
  • Whirlpool / Hot tub


  • Accessible paths / corridors
  • Wheelchair accessible

For children

  • Child / Baby cot

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 12:00

Positive Reviews

Good location.

The hotel is located on the outskirts of Livorno, and the city centre can be accessed on foot or via the bus stop right outside. Livorno is a great base to explore the delights of Florence and Pisa with its leaning tower. The nearest sandy beach is approximately 20-minutes away. There are various bars, shops and restaurants in the vicinity of the hotel.

Kerb appeal.

Many previous guests have commented on how nice the hotel looks. From the outside the NH Livorno Grand Hotel Palazzo is a very beautiful building and gives the impression of class and grandeur.

Lovely rooms.

Rooms are spacious and well decorated with lots of past guests complementing the comfortable beds and how they got a good night’s sleep.

Negative Reviews

Substandard pool area.

The pool needs to be cleaned more often and more frequently maintained as there have been reports of algae. Guests need to be careful on the area around the pool as it can get quite slippery.

Rude staff.

There have been multiple reports of staff being rude and arrogant across the hotel, including in the restaurant and at reception. This has included not meeting basic requests and putting hands up when customers are talking to them.

Small public areas.

There are limited sunbeds around the pool as the sun terrace is quite small and this can lead to a battle to get a lounger. The bar and restaurant is on the rooftop and isn’t big enough to cope with demand at peak times. The breakfast buffet can also get quite busy, especially at the coffee machine. Guests feel that the hotel needs to employ more staff also in order to make service more efficient.

Rating Overview

Rating trivago Rating Index ® based on 1547 reviews across the web
8.1 /10
    7.9 /10
  • Other Sources
    7.9 /10
8.1 out of 10 based on 1547 reviews