Best Western Shrubbery Hotel

Station RoadIlminsterTA19 9ARUnited Kingdom

About Best Western Shrubbery Hotel

Situated in Ilminster, the three-star Best Western Shrubbery Hotel is housed in an Edwardian-era building near the 16th-century Barrington Court and the River Isle. The hotel features a guest lounge and conference space.

The hotel’s 21 rooms provide amenities such as flat-screen TVs, desks and tea/coffee makers. Rooms also benefit from private bathrooms, daily housekeeping and complimentary Wi-Fi. Select rooms add a four-poster bed and a separate seating area.

Amenities at the Best Western Shrubbery Hotel include concierge and porter services, meeting rooms, a safe-deposit box and free guest parking.

The on-site Revival restaurant is open for breakfast, lunch and dinner. Lighter bites are available in the bar. Guests can enjoy alfresco dining, weather permitting, as well as room service.

The hotel lies within ten miles of Forde Abbey and the Crewkerne Heritage Centre, 15 miles from Hestercombe Gardens and 25 miles from Glastonbury Abbey.


Station Road, Ilminster, TA19 9AR, United Kingdom
Telephone: +44(1460)52108 | Fax: +44(1460)53660 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Business centre
  • Car park
  • Concierge
  • Conference rooms
  • Free WiFi in lobby
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Non-smoking rooms
  • PC with internet
  • Pets allowed
  • Porter service
  • Restaurant
  • Room service
  • Washing machine
  • WiFi in lobby

Room facilities

  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms


  • Wheelchair accessible

Positive Reviews

Comfortable and well presented rooms

Guests rate the standard of the rooms at the Best Western Shrubbery highly. Most seem to have an individual look and while a small number of guests thought the rooms were a little dated, most appreciate the standards of cleanliness and comfort. The views of the surrounding countryside are often fabulous.

Perfect for a relaxing weekend

Reviews indicate that guests find it easy to relax at this hotel. The staff will put you at ease from the moment you arrive. Plus, there are picturesque walks to enjoy nearby. If you want to explore further afield, the hotel provides a convenient base from which to enjoy a little sightseeing.

Good value for money

Although a few guests comment that they found the breakfast was a little pricey, the general consensus is that the Best Western Shrubbery offers good value for money. Room rates seem especially reasonable, especially if you are able to secure a low price by booking early.

Negative Reviews

No lift

A small number of guests mention the lack of a lift in the hotel. This presented a problem for less mobile visitors. Although reviews tend to be complimentary about the staff, assistance with luggage doesn't seem to be consistently offered.

Menu described as limited

Although many guests enjoyed their meal in the Best Western Shrubbery, a couple do mention that they found the menu was a little sparse when it came to available choices. Some chose to go elsewhere to eat due to not finding anything they fancied on the menu.

Meetings/events seem to take preference

Much of the feedback about this hotel is positive. However, a few comments do suggest that guests sometimes feel undervalued when meetings or events are taking - almost as if they are not as important to please.

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Rating Overview

Rating trivago Rating Index ® based on 222 reviews across the web
8 /10
    8.0 /10
  • Other Sources
    8.0 /10
8 out of 10 based on 222 reviews