The Springs Hotel and Spa

135 Central AvenueHot Springs71901USA
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About The Springs Hotel and Spa

The Springs Hotel and Spa offers 2-star lodgings in Hot Springs, Arkansas, right on the edge of the Hot Springs National park and across the road from the National Park Aquarium. This hotel has its own thermal baths with full spa treatments available, and is in the Arts and Historic district, within ten minutes’ walk of Bathhouse Row and The Gangster Museum of America.

Most rooms have private balconies, and offer downtown and mountain views, while each has free Wi-Fi, a TV, en-suite bathroom and a coffee maker.

Free parking is available and the hotel has a seasonal, outdoor pool and terrace.

The Springs Hotel and Spa has a full-size kitchen capable of hosting banquets of up to 150 people, and a wide range of bars and restaurants are within a short walk.

Little Rock and Little Rock Airport can be reached within an hours’ drive.

Contact

135 Central Avenue, Hot Springs, AR, 71901, USA
Telephone: +1(501)6245521 | Official Homepage

Top amenities

  • WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Business centre
  • Car park
  • Concierge
  • Conference rooms
  • Deck chairs / Sun loungers
  • Gym
  • Hotel bar
  • Laundry service
  • Lift
  • Non-smoking rooms
  • Outdoor swimming pool
  • Pets allowed
  • Porter service
  • Restaurant
  • Room service
  • Terrace
  • Towels at the pool / beach
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Balcony / Terrace
  • Bathroom with bathtub
  • Cable TV
  • Desk
  • Electric kettle
  • Flatscreen TV
  • Fridge
  • Hairdryer
  • Internet
  • Ironing board
  • Kitchen / Kitchenette
  • Room safe
  • Telephone
  • Television

Wellness / Spa

  • Beauty salon
  • Hot stone massage
  • Massage
  • Whirlpool / Hot tub

Accessibility

  • Accessible parking
  • Wheelchair accessible

Arrival / Departure

  • Check-in: 16:00
  • Check-out: 11:00

Positive Reviews

Location is the highlight.

The Springs Hotel and Spa's main pulling point seems to be its location; which was found to be great for touring the historic sector of town, heading to Bath House Row, dining out or heading for a few drinks, while there are also National Park hiking trails close by.

Beautiful lobby area.

Guests appreciated the well-maintained lobby area of the hotel, which they said was beautiful and the highlight of the otherwise unkempt historic building.

Comfortable beds, balconies.

Some of those who stayed mentioned that the beds were nice and comfortable and others were happy that all rooms came with a balcony.

Negative Reviews

Hotel amenities closed, noisy at times.

Some guests were disappointed that the hotel's bar and restaurant are no longer open, with no breakfasts available, while the spa was occasionally found to be closed or booked out. Additionally, a fair number of guests have reported some loud internal and external noise, so bring your earplugs just in case.

Run down and not the cleanest.

The rooms and furnishings were found to be run down and worn, with stains present and things like the air conditioning and TVs sometimes needing maintenance. Guests also said they came across mold in bathrooms, some unpleasant smells and many said the level of cleanliness was unsatisfactory.

Parking and staff service poor.

Guests sometimes said it was hard to find a parking spot and felt that it was not the most secure area to do so. Furthermore, The Springs Hotel and Spa's staff was thought to be unfriendly by some and others reported poor customer service.

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Rating Overview

Rating trivago Rating Index ® based on 458 reviews across the web
5.7 /10
  • Hotels.com
    5.8 /10
  • Other Sources
    6.1 /10
5.7 out of 10 based on 458 reviews