Hotel Cubanacan Club Acuario

Calle 248 y 5ta. Ave., Marina Hemingway, Santa FeHavana10100Cuba
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About Hotel Cubanacan Club Acuario

Hotel Cubanacan Club Acuario Havana is located in the Marina Hemingway and is twenty minutes away from downtown Havana. It is one of the few all-inclusive hotels in the area.

The property has 170 rooms that come standard with a private bathroom with hot/cold shower and hairdryer. A mini-bar, satellite TV, air conditioning and safe are also available.

The hotel has two swimming pools, an Internet business center, shops, spa and beauty salon. Laundry services are also available as well as shuttle services.

The hotel offers an all-inclusive package that comes with buffet breakfast, lunch and dinner as well as unlimited alcoholic and non-alcoholic drinks. The hotel complex has three restaurants and three bars with ala carte dinners that are available upon reservation.

Hotel Cubanacan Club Acuario Havana is near the Acuario Nacional, the Havana Forest and Fusterlandia. The hotel also offers excursions to Havana, Vinelas Valley and Playa del Este.

Contact

Calle 248 y 5ta. Ave., Marina Hemingway, Santa Fe, Havana, 10100, Cuba
Telephone: +53(7)2047628 | Fax: +53(7)2044379 | Official Homepage

Top amenities

  • WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Bungalows
  • Car park
  • Conference rooms
  • Deck chairs / Sun loungers
  • Doctor on site
  • Express check-in / out
  • Hairdresser
  • Hotel safe
  • Laundry service
  • Nightclub
  • Organised activities
  • Outdoor swimming pool
  • Parasols
  • PC with internet
  • Pets allowed
  • Pool bar
  • Porter service
  • Restaurant
  • Terrace
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Desk
  • Kitchen / Kitchenette
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Beauty salon
  • Massage
  • Whirlpool / Hot tub

Arrival / Departure

  • Check-in: 16:00
  • Check-out: 12:00

Positive Reviews

Picturesque location

Many guests love the view of the ocean and find that the sunsets are beautiful and picture worthy. Some guests like that the waves is heard from the rooms, adding a more relaxing feel to their stay.

Convenient shuttle service

Guests love that the hotel has its own shuttle service making travel from the hotel to Havana easier. Others note that the schedule can be confusing at first but it does work out in the end.

Variety of things to see and do

Some guests like that there are plenty of things to do with pool tables, discos and different nightly activities to choose from.  Others note that scheduled hotel excursions add variety to the activities.

Negative Reviews

Lacks variety of food options

Several guests feel that the buffet food can have more variation and can be replenished more frequently. Some guests note that drinks are mostly rum and beer but wine can be requested from the bar. Others suggest that picky eaters try nearby cafes and restaurants.

Could use some upgrades

Many guests find some hotel amenities like the television, air conditioning, toilet and patio doors are in need of repair. Some comment that the elevators don't always work and suggest using the stairs if rooms are on the lower floors.

Staff members not always helpful or friendly

Guests comment that the staff and reception can be more accommodating by displaying genuine concern and empathy. Some feel that the general manager can be more visible to provide support. Others note that complaints can be addressed more quickly if requests are made politely.

Rating Overview

Rating trivago Rating Index ® based on 525 reviews across the web
6.2 /10
  • loveholidays.ie
    6.0 /10
  • Hotelsclick.com
    5.4 /10
  • ebookers.ie
    4.0 /10
  • Other Sources
    7.7 /10
6.2 out of 10 based on 525 reviews