Somerset West Lake

254D Thuy Khue RoadHanoi10000Vietnam
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About Somerset West Lake

Situated next to Ho Tay Lake, the Somerset West Lake is a four-star aparthotel where amenities available to guests include concierge services, landscaped gardens, and an outdoor pool. Nearby attractions include Chua Mot Cot and the Hanoi Old Quarter.

Accommodation options include premier and deluxe studios and a variety of one, two, and three-bedroom apartments. Amenities vary but all feature balconies. kitchens, living areas, flat-screen TVs, and free Wi-Fi.

Facilities include a 24-hour reception, a business centre, and meeting space. This hotel also offers a sauna, a fitness room, a children’s pool, and laundry. Parking and an area shuttle service are complimentary. A children’s club and airport transportation are offered for a fee.

Breakfast attracts a surcharge. For lunch and dinner, dining options in the area include Seasons Restaurant and the Hanoi Social Club.

The Somerset West Lake lies within a 20-minute drive of Ngoc Son Temple and 40 minutes from Noi Ban International Airport.

Contact

254D Thuy Khue Road, Hanoi, 10000, Vietnam
Telephone: +84(4)8430030 | Fax: +84(4)8236916 | Official Homepage

Top amenities

  • WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Airport shuttle
  • Business centre
  • Concierge
  • Conference rooms
  • Deck chairs / Sun loungers
  • Gym
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Lift
  • Non-smoking rooms
  • Organised activities
  • Outdoor swimming pool
  • Parasols
  • PC with internet
  • Pets allowed
  • Restaurant
  • Room service
  • Supermarket
  • Terrace
  • Washing machine
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Fridge
  • Hairdryer
  • Internet
  • Ironing board
  • Kitchen / Kitchenette
  • Microwave
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Sauna
  • Whirlpool / Hot tub

For children

  • Child / Baby cot
  • Childcare / Babysitting
  • Kids' playground

Arrival / Departure

  • Check-in: 14:00

Positive Reviews

Comfortable and well equipped accommodation

Despite some minor criticisms, feedback concerning the standard of the accommodation is generally good. In particular, guests have described the studios and apartments as comfortable, reasonably spacious, and well equipped.

Friendly service from staff

Guests have been impressed with the standard of service offered here, with very few having anything negative to say at all. The staff is consistently found to be friendly and welcoming. Plus, guests often describe ways in which the staff has gone out of their way to help.

Appealing location

The location of this hotel has proved appealing. Guests have enjoyed the gardens and the easy access to the lake. Guests also mention that the main attractions in the area are a short taxi ride from the property.

Negative Reviews

Breakfast could be improved

Guests haven’t always been overly impressed with the standard of the breakfast served at this Hanoi Hotel. Complaints have included small portion sizes, the little variety from day to day, and a limited selection of vegetarian choices.

Updates may benefit accommodation

Although guests have generally found the accommodation here to be of a good standard, some have noted some minor maintenance issues and suggest that the studios and apartments would benefit from some updates.

Contracted taxis can be expensive

A minor issue but several guests note that the taxis organised by the hotel staff come at a higher cost that those you arrange yourself or hail on the street. Those on a tight budget may wish to avoid the contracted taxis.

Rating Overview

Rating trivago Rating Index ® based on 439 reviews across the web
8.3 /10
  • Other Sources
    8.2 /10
8.3 out of 10 based on 439 reviews