NH Collection Firenze Palazzo Gaddi

Via Del Giglio, 9Florence50123Italy
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About NH Collection Firenze Palazzo Gaddi

Set within the historic Palazzo Gaddi and Palazzo Arrighetti buildings, the Hotel Palazzo Gaddi is an inviting hotel choice that boasts Baroque style and historical art throughout. Positioned in the heart of Florence, the accommodation is a short stroll from the Basilica of Santa Maria Novella.

With fresco decorations and period furniture, the en-suite rooms at the Hotel Palazzo Gaddi are air conditioned and come equipped with a safe, minibar and satellite television. Select accommodations also feature scenic views of the city.

Facilities at the hotel include a business centre, meeting/banquet facilities and 24-hour front desk. Free Wi-Fi is available.

The on-site Palazzo Gaddi Restaurant serves up Mediterranean-inspired dishes. Adjacent to the restaurant is the relaxing Wine Bar Agorà, while the alternative Lounge Bar Arrighetti offers an elegant drinking space.

The Piazza del Duomo is a five-minute walk from the hotel. The Piazza della Signoria is approximately ten minutes away on foot.


Via Del Giglio, 9, Florence, 50123, Italy
Telephone: +39 0287368144 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Business centre
  • Concierge
  • Conference rooms
  • Express check-in / out
  • Free WiFi in lobby
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Lift
  • Non-smoking rooms
  • Porter service
  • Restaurant
  • Room service
  • Terrace
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Balcony / Terrace
  • Bathroom with bathtub
  • Bathroom with shower
  • Central heating
  • Cosmetic mirror
  • Desk
  • Flatscreen TV
  • Free WiFi in rooms
  • Hairdryer
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms


  • Accessible parking
  • Wheelchair accessible

For children

  • Child / Baby cot
  • Childcare / Babysitting

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 12:00

Positive Reviews

Prime position in the heart of Florence

Essentially all former guests found the hotel’s location to be ideal when it came to exploring Florence. Popular attractions in the city such as the Basilica of Santa Maria Novella and Piazza del Duomo are just a short walk from the accommodation.

Professional and polite staff

The conduct of the accommodation’s staff members was regularly praised by past visitors. The service supplied was often regarded as helpful and professional, while the hotel personnel were also thought of as really friendly and welcoming.

Tasty breakfast served in a beautiful setting

Most previous guests were very happy with the overall quality of the hotel’s breakfast, with it typically being said that the selection served was more substantial than expected. Furthermore, the period style of the dining room was a highlight for many.

Negative Reviews

Rooms dated and basic

The standard of the rooms was an issue for various former visitors that stayed at the accommodation. It has been said that the rooms were dark and outdated in areas, while they were also considered to be somewhat basic in terms of the amenities provided.

Substandard Wi-Fi range

When taking into account overall feedback, the hotel’s complimentary Wi-Fi was judged to be far below standard. In particular, the range of the Wi-Fi was criticised, with it stated on numerous occasions that a connection could not be made when residing in the accommodation's rooms.

Internal and external noise issues

At times, noise was problematic for past visitors to the accommodation. Along with the lift causing bothersome internal noise for neighbouring rooms, it has also been claimed that external clamour can be an issue.

Rating Overview

Rating trivago Rating Index ® based on 2450 reviews across the web
7.6 /10
  • Expedia
    7.9 /10
  • Hotels.com
    7.8 /10
  • Other Sources
    7.4 /10
7.6 out of 10 based on 2450 reviews