Positive Reviews
positive:
Five-Star Service
From the barmen to the room cleaners, guests say the staff at this hotel offer five-star service. Many say the staff is humorous and they had a good laugh with them. The staff are known to go over the top with their helpfulness, whether it's storing luggage or printing flight details. You'll enjoy getting to know this staff.
positive:
Central Limerick Location
This hotel is ideally located in the city centre, with lots to see and do including nearby shops, pubs, and restaurants. All city buses stop nearby, and the airport bus stop is just two blocks away. If you have your car, the airport is just a short drive. This hotel is within walking distance to King John's Castle and other museums as well.
positive:
Top Notch Breakfast
Guests say the perfect way to start the day is with a full Irish breakfast from this hotel. The food is excellent and best of all for many, the service lasts well into the morning, meaning you don't need to rush down to eat.
Negative Reviews
negative:
Parking Issues
This hotel has a car park underneath the building, however, the parking spaces are limited and get full rather quickly. Alternative parking is quite a ways from the hotel and can be a bother when trying to load and unload luggage.
negative:
Poor Wi-Fi Signal
Many guests report that the in room Wi-Fi connexion is either slow, cuts in and out, or doesn't work at all.
negative:
Showing Signs of Age
The facilities themselves are showing signs of age and wear and tear. The walkway from the car park to the reception needs attention; decor is substandard; and TVs and hairdryers are in desperate need of replacing.