President Hotel

This hotel is a popular choice for its prime location on Russell Square, offering exceptional accessibility to central London and its attractions. Its signature feature is its direct proximity to the Russell Square tube station, making it an ideal base for sightseers and business travelers seeking convenient transport links. Guests consistently highlight the hotel's overall cleanliness, the comfort of its accommodations, and the generally attentive service provided by the staff. For families, the hotel's good-sized rooms and central position facilitate exploring the city, while couples can enjoy a comfortable stay in a vibrant area. To enhance your experience, it is advisable to request a room away from potential noise sources and take advantage of the filtered water stations available in the lobby.

Facilities & Amenities
The hotel offers a range of amenities designed for guest convenience, though some aspects receive mixed feedback. Many guests appreciate the availability of free Wi-Fi, although some report issues with connectivity and poor mobile network coverage within rooms. A notable feature is the filtered water station in the lobby, providing complimentary natural and sparkling water, which is highly valued. While there is no air conditioning in the rooms, a significant point of contention for many, fans are typically provided. The hotel also features an Atrium bar and restaurant, and guests find the luggage storage room particularly useful for early arrivals or late departures. Some guests note the absence of a fridge in rooms, though these can often be requested.

Cleanliness & Room Comfort
Guests generally commend the hotel's cleanliness and the comfort of its accommodations. The beds are frequently described as very comfortable, ensuring a restful night's sleep, and many appreciate the modern bathrooms with good toiletries. However, a recurring concern is the lack of air conditioning, which can lead to rooms feeling hot and stuffy, especially during warmer periods. Noise is another common issue, with guests reporting disturbances from construction work nearby, cleaning staff in the mornings, road noise, and thin walls that allow sound from neighboring rooms and corridors to penetrate. Some rooms are noted as being small or dated, and occasional issues with shower pressure or water temperature consistency are mentioned.

Dining & Food Quality
The hotel's dining options, particularly breakfast, receive considerable attention. Most guests praise the breakfast buffet for its variety and quality, offering a comprehensive selection of both hot and cold items, including a traditional English breakfast. Many find the breakfast to be a great start to the day, with ample choices. The Atrium restaurant also serves dinner, and feedback on the food quality is generally positive, with dishes like pizza and fish and chips being well-received. However, some guests find the breakfast to be overpriced if not included in their booking, and a few mention issues with coffee machines or the quality of in-room coffee.

Location & Accessibility
The hotel's central location is consistently highlighted as one of its strongest assets. It is situated directly on Russell Square, placing guests within a very short walk of the Russell Square tube station, which offers direct access to Heathrow Airport via the Piccadilly Line and easy connections across London. Guests appreciate its proximity to major landmarks such as the British Museum, which is just a few minutes away, and its walkability to popular areas like Covent Garden, Euston, St. Pancras, and the West End. The surrounding area is described as safe and convenient, with numerous shops, restaurants, and pubs nearby, as well as a pleasant park.

Staff & Service
The hotel staff generally receives high praise for their friendliness, helpfulness, and attentiveness. Guests frequently commend the reception staff for their welcoming demeanor, quick check-in process, and willingness to assist with various requests, including providing local recommendations. Many reviews highlight specific instances where staff went above and beyond to ensure a positive guest experience, such as accommodating special requests or handling issues efficiently. The housekeeping team is also noted for maintaining clean rooms. While the majority of feedback is positive, a few guests report isolated instances of staff being less responsive or appearing unhelpful, particularly regarding noise complaints or specific room issues.

Additional Information
A significant recurring theme in guest feedback is the presence of construction noise from adjacent buildings, which can be disruptive, particularly in the mornings. Guests appreciate the hotel's luggage storage service, which allows for convenient exploration before check-in or after check-out. The hotel is often seen as offering good value for money given its central London location. Some guests mention the unique Faulty Towers dining experience hosted at the hotel, which provides entertainment. The availability of umbrellas for rent is a thoughtful touch, especially given London's weather. The hotel's policy regarding the absence of complimentary in-room water is noted by some.