Premier Inn London Gatwick Airport East (Balcombe Road) hotel, Crawley, United Kingdom -

Premier Inn London Gatwick Airport East (Balcombe Road) hotel (Crawley, United Kingdom)

Premier Inn London Gatwick Airport East (Balcombe Road) hotel (Crawley, United Kingdom)

About Premier Inn London Gatwick Airport East (Balcombe Road) hotel

Get off to a flying start at the Premier Inn Hotel London Gatwick Airport East (Balcombe Road). Set in a peaceful rural spot, you're in prime position for the airport, as well as some of the South East's top attractions and big businesses. You could dive into the seaside splendour of Brighton. Talk to the animals at Chessington Zoo. Or get your shopping fix in London. Whether you're jetting off or sticking around, you'll find the lovely restaurant next door to us, spacious rooms and comfy beds the perfect launch pad.

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym


1066 Balcombe Road, Pound Hill, RH10 3NL, Crawley, United Kingdom

Rating overview

  • Location
    Excellent  8.5 / 10
  • Rooms
    Excellent  8.5 / 10
  • Service
    Excellent  8.8 / 10

Positive Reviews


Excellent rooms.

Guests describe the rooms at this hotel as having been refurbished to an excellent standard. The rooms are spacious, the décor is stylish and the selection of amenities impressive. Housekeeping keep the rooms spotless during your stay.


Good location.

Not only does this hotel offer a convenient stay if you’re heading in or out of Gatwick airport, it also offers a decent base from which to explore the area. You will need a car but theme park fans are particularly impressed by the proximity of Legoland, Thorpe Park and Chessington World of Adventures.


Friendly customer service.

Guests describe the staff at the Premier Inn London Gatwick Airport East as offering a friendly and attentive service throughout their stay. Services like check in and housekeeping run as you might expect and staff will often go the extra mile to help with things like booking taxis and storing luggage.

Negative Reviews


Lack of air-con can be a problem.

The lack of air-conditioning can cause a problem during warmer weather. This problem is exacerbated by the fact that the windows only open a little. You can ask for a fan but this appears to make little difference, especially on particularly hot days.


No shuttle bus.

Considering this is an airport hotel, a number of guests were a little disappointed by the lack of an airport shuttle. Taxis are of course an option, a necessity perhaps if you don't bring your own vehicle, but this will obviously add extra cost to your trip.


Restaurant lets the hotel down a little.

More than a few guests comment on the shabby appearance of the Parsons Pig restaurant, remarking that it lets the hotel down somewhat. Thankfully, most guests enjoyed the food, so the problems appears to be purely aesthetic.

All amenities

Hotel facilities
  1. Hotel bar
  2. Non-smoking rooms
  3. Restaurant
  4. 24-hour reception
For children
  1. Cot
  1. Wheelchair accessible
  2. Accessible hotel
  3. Accessible bathroom
  4. In-room accessibility
Room facilities
  1. Shower
  2. Ironing board
  3. Openable windows
  4. Hairdryer

Cleanliness policies

  • Regular disinfection
  • Safe distance
  • Hand sanitizer provided

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