Premier Inn Carrickfergus hotel (Carrickfergus, United Kingdom)

The staff at the Premier Inn Carrickfergus seem to pride themselves on offering a warm welcome and excellent customer service. Guests describe the team in charge as friendly and helpful and as seeming that they genuinely want you to enjoy your stay.

This hotel certainly boasts an enviable location. You’ll find yourself ideally placed to explore both the town centre and the coastline. Plus, with many of the area’s attractions just a short walk away, you won’t need to worry too much about driving or us

Although some reviews highlight minor issues with the rooms, most guests agree that you can expect to enjoy a clean and comfortable stay at this hotel. Guests found that the rooms were kept very clean and contained a good selection of amenities.

The on-site Brewers Fayre attracts mixed reviews. Some guests found the food and service of a good standard while others faced unacceptable waits to be served and found that tables weren't cleared for lengthy periods.

Occasionally, guests arrive at this hotel at the specified check-in time only to find their room wasn't ready for them. One couple had to wait until almost 5pm. This is hardly the most impressive start to anyone’s stay.

Typically, guests find the rooms are of a good standard but they don’t escape criticism entirely. A number of guests thought the rooms were too hot while others found they were missing a sufficient amount of towels and pillows.