Mylome Luxury Hotel & Resort - Ultra All Inclusive

The hotel offers a luxurious and modern escape, distinguished by its inviting swim-up rooms and a serene private beach nestled within a beautiful cove. Guests consistently praise the hotel's impeccable cleanliness, contemporary design, and the exceptional dedication of its staff, who are often highlighted for their accommodating and hospitable nature. It is an ideal destination for families seeking diverse activities and entertainment, couples desiring a relaxing and romantic getaway, and sightseers interested in exploring nearby historical and cultural sites. The hotel's comprehensive facilities and engaging programs ensure a memorable stay for all. To maximize your experience, consider booking a swim-up room for direct pool access, especially if traveling with children, and be sure to immerse yourself in the wide array of daily activities and vibrant evening entertainment provided.

Facilities & Amenities
The hotel boasts an impressive array of facilities designed for relaxation and entertainment. Guests can enjoy multiple outdoor pools, including a heated outdoor pool that is particularly appreciated during cooler months, alongside a spacious indoor pool. For active guests, there are dedicated aquaparks for both adults and children, offering thrilling slides and water fun. Families benefit from a well-equipped mini club providing engaging activities for younger guests. The spa area offers a range of wellness options, including a hammam, sauna, steam room, ice room, and salt room, though some guests noted that the jacuzzis were not always operational. Other conveniences include various bars, a dedicated café serving different coffee types, and multiple snack bars. While Wi-Fi is generally available throughout the property, some guests found the connection weak in their rooms.

Cleanliness & Room Comfort
Guests consistently commend the hotel's commitment to cleanliness and the overall comfort of its accommodations. Rooms are widely described as spacious, modern, and meticulously clean, often featuring appealing sea views. While most guests found the beds comfortable, a few noted them to be firmer than expected. In-room amenities are comprehensive, including a regularly replenished mini-bar stocked with water, beer, and soft drinks, along with essential toiletries and a convenient beach bag. Rooms are also equipped with smart TVs and individual temperature control. Feedback on noise levels is mixed; some found their rooms peaceful, while others reported audible street noise or music from the nightclub, suggesting varying levels of soundproofing. Despite minor isolated issues with cleaning, the overall impression of room upkeep is highly positive.

Dining & Food Quality
The hotel offers a diverse and generally well-regarded dining experience. Most guests praise the delicious and varied food options available, including a wide selection of meat and fish dishes, with many appreciating the healthy choices. The breakfast spread is considered ample and satisfying. The hotel features several a la carte restaurants, such as Italian and a seafood option, which receive positive feedback for their quality. Convenient snack bars are available throughout the day, providing popular items like hamburgers, pizza, waffles, pancakes, and ice cream. The drinks selection is extensive, featuring quality imported beverages, bottled beers, and a variety of cocktails and coffees from a dedicated café. However, some guests found the main restaurant food to be repetitive, occasionally lukewarm, or lacking in taste, particularly the desserts. A few serious concerns were raised regarding hygiene, with reports of hair in food and unclean glasses or plates.

Location & Accessibility
The hotel boasts a prime location directly by the sea, featuring a beautiful private beach and a tranquil cove that offers calm waters. Guests appreciate the scenic views and the unique setting, which includes a nearby small peninsula with castle ruins, providing an interesting local attraction. For those looking to explore further, the hotel is conveniently situated not far from the cities of Side and Alanya, allowing access to a richer array of historical and cultural sites. While taxi services are readily available for transportation, some guests found the costs to be quite high. The hotel provides its own private parking facilities, which is a significant convenience for guests arriving by car. Overall, the location is highly valued for its blend of natural beauty and proximity to regional points of interest.

Staff & Service
The hotel's staff and their dedication to service are consistently highlighted as a major strength. Guests overwhelmingly describe the team as friendly, accommodating, hospitable, attentive, professional, and polite, often going above and beyond to ensure a pleasant stay. The animation team receives particular praise for their high energy, engaging activities, and ability to entertain both adults and children throughout the day and evening. Waiters on skates are noted for their efficient and attentive service around the pool areas. While the check-in process is generally quick, some guests reported less positive interactions with certain reception staff, describing them as unsmiling or unhelpful with specific requests. A common observation is a language barrier, with some staff members having limited English proficiency, though they are generally perceived as making an effort to assist.

Additional Information
The hotel operates on an all-inclusive basis, which is widely appreciated by guests for simplifying their stay. It is a suitable destination for large groups, with ample space and facilities to accommodate them. On-site conveniences include a hair salon and access to a doctor, though guests should be aware that consultation fees apply. While the hotel features its own shops, some visitors found the prices to be high, recommending nearby pharmacies and outlets for more affordable options. Some guests reported issues with credit card payments due to the hotel's classification by certain banks. Concerns were also raised regarding lifeguard attentiveness and the condition of waterpark dinghies, which some found to be unsafe. Additionally, some guests were bothered by smoking in outdoor dining areas and the loud volume of music that can extend late into the night. Late checkout is available for an additional fee.