Guests felt that the hotel represents a great value for travellers who need a cheap and basic room in Madrid. Many felt that they got more than their money's worth here, and those with cars appreciated the secure free parking.
positive:
Clean and modern rooms.
The rooms were said to be spotlessly clean, very quiet, and furnished with nice modern decor. People also stated that the beds were soft and comfortable, the showers were nice and had good water pressure, and the air conditioning was very effective for hot Spanish summers.
positive:
Polite and helpful staff.
Visitors reported that the hotel staff provides a high level of service like that found at more expensive establishments. The staff includes bilingual employees who were greatly appreciated by English-speaking guests, and others added that the maid service was a nice unexpected touch at this price point.
Negative Reviews
negative:
Not the best area of Madrid.
The hotel is situated in a large industrial zone on the outskirts of Madrid which is not the most tourist-friendly area in the city. Guests stated that there is not much to do nearby and that the area attracts some sketchy people at night. Others said that central Madrid is about 30-40 minutes away by train.
negative:
Some comfort issues in the rooms.
The rooms, while clean and modern, could use a few touches according to reviewers. People reported that the bathrooms and showers are a bit small and cramped, the kitchenettes are under-stocked with necessities for self-catering, and some rooms have lingering smoke smells from previous tenants.
negative:
The gym could use improvement.
The fitness centre left a bit to be desired for a number of visitors. Guests said that the gym was under-equipped and that the equipment that was there was old and run-down.
All amenities
Hotel facilities
Lift
Gym
Car park
Terrace
Hotel bar
Conference rooms
Non-smoking rooms
Computer with Internet
24-hour reception
Laundry service
Concierge
Free WiFi in public areas
Free WiFi
Breakfast
Regular disinfection
Hand sanitizer provided
Safe distance
Response protocol
New safety protocols
Cashless payment
Accessibility
Wheelchair accessible
Accessible parking
Room facilities
Shower
Openable windows
Television
Hairdryer
Central heating
Air conditioning
Satellite TV
Desk
Telephone
Safe
Cable TV
WiFi
Free WiFi (rooms)
Cleanliness policies
New safety protocols
Regular disinfection
Safe distance
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