Situated on Balok Beach, Swiss Garden Kuantan features a lagoon-style outdoor swimming pool, spa services, a fitness centre with workout room, function rooms, and a free shuttle service to the town centre. Parking is free. Swiss Garden Kuantan is an upscale, posh ocean front resort offering quiet and private guest accommodations featuring a tropical theme decor with dark wooden furnishings with a work desk, a flat-screen television with satellite channels, coffee and tea making facilities, in room safes and en suite bathroom with whirlpool tubs and complimentary toiletries. Suite upgrades feature lounge areas with sofa bed and garden or sea views. The posh hotel features a 24-hour multi-lingual reception desk, a tour desk for assistance with bicycle and car rental. The hotel features three tropical theme restaurants, two bars and room service is available. The Natural Batik Village is a two-minute walk away.
WiFi in lobby
Free WiFi
Pool
Spa
Parking
Pets
A/C
Restaurant
Hotel bar
Gym
Guests praise the complimentary hot and hearty breakfast and appreciate the free town shuttle that makes it quick and easy to access local points of interest, restaurants, lounges, unique shops and lively nighttime entertainment. Guests remark that they had a fine time and will look forward to a return visit.
Guests have high compliments for the stylish accommodations with dark contemporary furnishings including a work desk, a private furnished balcony with lovely views of the garden. Other guests said they favored the posh suites with spacious lounge areas with a sofa bed, whirlpool tubs, luxury amenities and stellar views of the sea.
Nestled on the shores of Balok Beach, Swiss Garden Kuantan features a lavish lagoon-style swimming pool with terrace and plenty of comfy loungers and parasols, an upscale health and wellness spa, fitness centre, tennis court, three theme restaurants, two bars, a dance club and a fun-packed kids club, the resort offer a diverse array of recreational options for both young and old. Guests comment they had a fabulous time and will look forward to return visit.
Several guests comment that the service at both the reception desk and by the wait staff left a lot to be desired, noting that they service staff is slow to respond to guest requests, or items are ignored entirely. Some guests described the staff as rude and dismissive.
Some guests comment that the bed are rather bumpy which detracted from a sound night's sleep and the mattresses are ready for replacement.
Some guest complained that the staff does not enforced the rules for the pool of no jumping or rubber floats. Other guests who ignored the rules made it crowded, noisy and a disappointing experience.
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