Hotel Swiss-Garden Beach Resort Kuantan, Malaysia - www.trivago.ie

Hotel Swiss-Garden Beach Resort Kuantan (Kuantan, Malaysia)

Hotel Swiss-Garden Beach Resort Kuantan (Kuantan, Malaysia)

About Swiss-Garden Beach Resort Kuantan

Situated on Balok Beach, Swiss Garden Kuantan features a lagoon-style outdoor swimming pool, spa services, a fitness centre with workout room, function rooms, and a free shuttle service to the town centre. Parking is free. Swiss Garden Kuantan is an upscale, posh ocean front resort offering quiet and private guest accommodations featuring a tropical theme decor with dark wooden furnishings with a work desk, a flat-screen television with satellite channels, coffee and tea making facilities, in room safes and en suite bathroom with whirlpool tubs and complimentary toiletries. Suite upgrades feature lounge areas with sofa bed and garden or sea views. The posh hotel features a 24-hour multi-lingual reception desk, a tour desk for assistance with bicycle and car rental. The hotel features three tropical theme restaurants, two bars and room service is available. The Natural Batik Village is a two-minute walk away.

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym

Location

2656-2657, Mukim Sungai Karang, Balok Beach, Beserah, Kuantan, Pahang Darul Makmur Malaysia., 26100, Kuantan, Malaysia

Rating overview

7.4
trivago Rating Index® based on 879  reviews from:
  • Location
    Good  7.7 / 10
  • Rooms
    Good  7.8 / 10
  • Service
    Good  7.8 / 10

Positive Reviews

positive:

Lots Of Nice Perks

Guests praise the complimentary hot and hearty breakfast and appreciate the free town shuttle that makes it quick and easy to access local points of interest, restaurants, lounges, unique shops and lively nighttime entertainment. Guests remark that they had a fine time and will look forward to a return visit.

positive:

Even Nicer Than Anticipated

Guests have high compliments for the stylish accommodations with dark contemporary furnishings including a work desk, a private furnished balcony with lovely views of the garden. Other guests said they favored the posh suites with spacious lounge areas with a sofa bed, whirlpool tubs, luxury amenities and stellar views of the sea.

positive:

Loved It

Nestled on the shores of Balok Beach, Swiss Garden Kuantan features a lavish lagoon-style swimming pool with terrace and plenty of comfy loungers and parasols, an upscale health and wellness spa, fitness centre, tennis court, three theme restaurants, two bars, a dance club and a fun-packed kids club, the resort offer a diverse array of recreational options for both young and old. Guests comment they had a fabulous time and will look forward to return visit.


Negative Reviews

negative:

Poor Service

Several guests comment that the service at both the reception desk and by the wait staff left a lot to be desired, noting that they service staff is slow to respond to guest requests, or items are ignored entirely. Some guests described the staff as rude and dismissive.

negative:

Beds Could Be Better

Some guests comment that the bed are rather bumpy which detracted from a sound night's sleep and the mattresses are ready for replacement.

negative:

Pool Rules Not Enforced

Some guest complained that the staff does not enforced the rules for the pool of no jumping or rubber floats. Other guests who ignored the rules made it crowded, noisy and a disappointing experience.


All amenities

Hotel facilities
  1. Business centre
  2. Lift
  3. Gym
  4. Car park
For children
  1. Childcare
  2. Playground
Accessibility
  1. Wheelchair accessible
Wellness / Spa
  1. Sauna
Room facilities
  1. Balcony (upon inquiry)
  2. Bathtub (upon inquiry)
  3. Shower
  4. Hairdryer
Sports facilities
  1. Volleyball
  2. Shooting sports
  3. Fitness
  4. Tennis court
Food and beverage
  1. Halal food

Cleanliness policies

  • New safety protocols
  • Safe distance
  • Doctor on site

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