Royal Suite

The hotel offers a unique apartment-style accommodation, featuring spacious rooms with separate living areas, making it a memorable choice for guests. It is particularly well-suited for families seeking comfortable and expansive lodging, couples desiring a tranquil and relaxing getaway, and older travelers or those on programs like Imserso who appreciate good value and attentive service. Guests consistently highlight the hotel's friendly staff, the overall good value, and the pleasant pool areas. To enhance your stay, consider requesting a fan if you find the room warm, as air conditioning is not available, and be aware that the surrounding area is quiet with limited nightlife, making it ideal for those seeking a peaceful retreat.

Facilities & Amenities
The hotel provides a range of facilities for guest enjoyment, including two swimming pools: a large outdoor pool and a smaller covered indoor pool. While the outdoor pool is generally refreshing, some guests noted that the indoor pool, despite being under cover, was not consistently heated, leading to cold water. There are ample sunbeds available, ensuring guests can always find a spot to relax. The self-service bars are a popular feature, allowing guests to easily access drinks without queues. Wi-Fi connectivity is available throughout the property, though its quality can be mixed. A fitness center is on-site, along with a sauna and jacuzzi, though the latter has been reported as cold by some visitors. Guests should note that kettles are not typically provided in the rooms.

Cleanliness & Room Comfort
Guests generally find the rooms to be spacious and comfortable, designed in an apartment style with a separate living area and ample wardrobe space. The beds are mostly described as comfortable, though some guests found them to be on the firmer side. While overall cleanliness is frequently praised, some guests have noted inconsistencies with the daily cleaning service, with rooms not being serviced on certain days. Rooms are equipped with ceiling fans to help with air circulation, as air conditioning is not available. A fridge is provided in each room, which is appreciated for keeping drinks and snacks cool. Noise levels are generally low, contributing to a peaceful stay.

Dining & Food Quality
Feedback on dining is mixed, with breakfast generally receiving positive comments for its variety and quality. However, lunch and dinner options are often described as repetitive or average by many guests, though some found the food to be good with sufficient choices. Specific criticisms include a lack of certain items like bananas or traditional Spanish dishes, and some desserts are not considered very appealing. The all-inclusive drinks are self-service, featuring local brands and weaker spirits, with some guests finding the lager to be excessively frothy. Despite these points, most guests found there was always something edible available, and the self-service system was convenient.

Location & Accessibility
The hotel's location is generally considered peaceful, situated approximately a 10 to 15-minute walk to the beach. While this distance is manageable for many, some guests found it a bit far, especially given the quiet nature of the surrounding area. There are very few bars, cafes, or shops in the immediate vicinity, making it less suitable for those seeking a lively nightlife or extensive local amenities. Public transport options, such as bus stops, are available but can be somewhat unreliable. Parking is available outside the hotel, which is convenient for guests with rental cars looking to explore the island.

Staff & Service
The staff at the hotel consistently receive high praise for their friendliness, helpfulness, and attentiveness. The animation team is particularly highlighted for their engaging activities and ability to entertain both adults and children, creating a vibrant atmosphere. While the majority of interactions with staff are positive, feedback regarding reception staff is occasionally mixed, with some guests reporting less helpful or pleasant experiences. Housekeeping is generally efficient in maintaining cleanliness, but some guests noted inconsistencies in the daily service and towel changes. Overall, the dedication of the staff significantly contributes to a positive guest experience.

Additional Information
A unique aspect of the hotel is the presence of cats on the premises, which are cared for and often interact with guests, adding a distinctive charm for animal lovers. Guests should be aware of the specific cleaning schedule, as rooms are typically not serviced on Wednesdays and Sundays, a detail not always communicated upon arrival. The all-inclusive policy operates on a self-service basis for drinks, and guests are encouraged to refill water bottles from designated machines after initial provision. Some guests have noted general maintenance needs around the property, such as pool paint and pathways, indicating areas for potential improvement. The hotel is a popular choice for guests participating in the Imserso program, suggesting its suitability for a relaxed and value-oriented stay.