Premier Inn London Chiswick

The hotel is widely appreciated for its exceptional value and surprisingly quiet atmosphere despite its urban setting, making it a memorable choice for many visitors. Its convenient location serves as an excellent base for exploring London, attracting a diverse range of guests. The hotel is particularly well-suited for families seeking economical and comfortable accommodation with easy access to transport links, and for budget-conscious travelers looking for a great deal without compromising on comfort. Sightseers and business travelers also find the hotel appealing due to its accessibility and peaceful environment. To enhance your stay, guests recommend requesting a room with an external window for natural light, as some rooms face internal courtyards. Additionally, arriving early for breakfast is advised to ensure the best selection of hot items.

Facilities & Amenities
Guests find the hotel's facilities generally functional, though some areas are noted as being tired or in need of refurbishment. The availability of on-site parking is a significant advantage for many, despite some guests encountering issues with the payment system or cost. While the hotel offers free Wi-Fi, some reviews indicate that the connection can be unreliable or slow. Rooms are equipped with a TV, though some guests reported issues with functionality or lack of smart features. The heating and air conditioning systems receive mixed feedback, with some rooms being too cold or too warm, and windows that do not open. The hotel layout, including the lift access, is sometimes described as strange, but generally manageable.

Cleanliness & Room Comfort
Most guests find the rooms to be clean and well-maintained, with many praising the comfortable beds and spotless bathrooms. The showers are frequently highlighted for their power and effectiveness. However, some guests have reported inconsistencies in cleanliness, noting issues such as dirty carpets, stained chairs, or uncleaned bathrooms upon arrival, including concerns about bedding and towels. There are also mentions of rooms feeling tired or needing refurbishment, with marks on walls and worn furnishings. Despite these occasional issues, the beds are consistently highlighted for their comfort, ensuring a good night's sleep. Noise levels are generally low, with many rooms offering a quiet atmosphere due to effective soundproofing or internal-facing windows, though some have experienced noise from other guests or lifts.

Dining & Food Quality
The hotel's breakfast receives mixed reviews, with many guests appreciating the variety and value, especially for families. The hot breakfast items, such as bacon and eggs, are sometimes described as undercooked or not hot enough, and there are occasional reports of items running out or limited selection. The continental breakfast options are generally well-received. The restaurant offers dinner options, with some guests praising the food quality and specific dishes like burgers. However, others found the food quality to be average or disappointing, with long waiting times for meals. The bar service also receives varied feedback, with some guests finding staff difficult to locate or lacking in knowledge.

Location & Accessibility
The hotel boasts a convenient location for exploring London, situated on a main road but surprisingly quiet. It is within walking distance, typically 10-15 minutes, of a tube station (Turnham Green on the District Line), providing easy access to central London and other areas. A bus station is also conveniently located nearby, offering further transport options. The hotel's parking facilities are a significant draw for guests traveling by car, though some have noted the cost can be high. The surrounding area, including Chiswick High Road, offers various cafes and shops. While some guests find the immediate vicinity a bit isolated, its proximity to public transport makes it a practical base for visiting attractions like Wembley or Hammersmith.

Staff & Service
Most guests commend the friendly and helpful staff, highlighting their attentive service and willingness to assist with requests. Many positive experiences are reported regarding quick check-in and efficient service in the restaurant, with specific mentions of staff going out of their way to accommodate guests, including families with small children. Housekeeping receives mixed feedback; while some praise their thoroughness, others report issues with rooms not being cleaned despite requests, or a perceived lack of care. Some guests have encountered staff who appeared uninterested or were difficult to locate, particularly at reception or the bar, leading to delays in service. Despite these occasional issues, the overall sentiment points to a dedicated team striving to provide a positive experience.

Additional Information
The hotel's car park policy is a notable point, offering on-site parking which is a significant convenience for many guests, though it is a paid service. Some guests have reported issues with the Wi-Fi cost, finding it to be unexpectedly high. The hotel is generally considered a good value option for London stays, particularly for those seeking an economical choice. Some rooms are described as having an internal atrium view rather than an external window, which can impact the sense of space and natural light. The hotel's overall appearance is sometimes described as tired, suggesting a need for updates.