Hotel Palazzo Caracciolo Napoli - MGallery (Naples, Italy)

Hotel Palazzo Caracciolo Napoli - MGallery (Naples, Italy)

About Palazzo Caracciolo Napoli - MGallery

Palazzo Caracciolo Napoli – MGallery Collection occupies an elegant converted palace in the 13th century heart of Naples. Once home to aristocrats and the King of Naples, this 4-star boutique hotel has more than 130 rooms across three floors. All air-conditioned rooms have a modern design featuring en suite bathroom, flat-screen TV, minibar, safe and hot drinks provisions. Guests can upgrade to superior rooms and suites featuring terraces or duplex layouts. Accessible rooms are also available. The Palazzo Caracciolo Napoli – MGallery Collection has room service, free Wi-Fi throughout, an elevator and meeting rooms. Parking is available and pets are allowed on request. Guests can savour Mediterranean and Neapolitan dishes at the hotel’s La Cucina restaurant or unwind at its La Cantina bar. Guests interested in sightseeing and traditional pizza will find Naples Cathedral about 300 meters away plus many restaurants nearby. Naples International Airport is about three miles away. This accommodation is also known as MGallery Caracciolo Napoli, MGallery Palazzo Caracciolo Napoli, Palazzo Caracciolo Napoli MGallery, and Palazzo Caracciolo Napoli MGallery Collection.

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym


Via Carbonara 112, 80139, Naples, Italy

Rating overview

trivago Rating Index® based on 4742  reviews from:
  • Location
    Fair  7.4 / 10
  • Rooms
    Excellent  8.7 / 10
  • Service
    Excellent  8.5 / 10

Positive Reviews


Oasis of calm in a vibrant city

The center of Naples is a vibrant and sometimes noisy place where something is always going on. So lots of reviewers praised this hotel for providing a peaceful retreat from all the hustle and bustle of Neapolitan life while boasting a handy central location.


Beautiful surroundings delighted most visitors

There was praise from guests for the comfortable and modern features of the hotel which has undergone a sympathetic conversion retaining the building's historic charm. Many guests loved sitting in the courtyard area where drinks are served.


Fine food and friendly service

Most reviewers had positive things to say about the meals in the hotel restaurant as well as the breakfast served in the courtyard, although a few disliked the coffee. The personnel also won praise from most guests who described them as friendly, helpful and attentive.

Negative Reviews


Mixed views over location

Situated ten-minutes' walk from Naples central station, Palazzo Caracciolo Napoli - MGallery Collection is in a convenient location for exploring attractions or finding great pizzerias in central Naples on foot. However, some guests thought the neighborhood around the hotel was sometimes dirty due to the city's well-publicized garbage collection problems. A few guests even said it was an unsafe area at night and reported being victims of crime. The hotel has security guards but if you are a first time visitor to the city remember to take care of your valuables.


Occasionally unreliable free Wi-Fi

Some guests reported problems using the hotel's free Wi-Fi. These included loss of signal and slow speeds.


Noisy nights for some

There were occasional grumbles from light sleepers who were kept awake by noise from local bars. Some reported noisy air-conditioning in the rooms. Nevertheless, most visitors reported a peaceful stay.

All amenities

Wellness / Spa
  1. Beauty salon
  2. Sauna
Hotel facilities
  1. Business centre
  2. Entrance Hall/lobby
  3. Express check-in
  4. Lift
For children
  1. Childcare
  2. Kids stay for free
  1. Wheelchair accessible
  2. Accessible hotel
  3. Teleprinter
Room facilities
  1. Balcony (upon inquiry)
  2. Openable windows
  3. Hairdryer
  4. Central heating
Sports facilities
  1. Fitness
  2. Yoga
Suitable for
  1. Gay-friendly
Food and beverage
  1. Diabetic food

Arrival / Departure

  1. Check in: 12:00
  2. Check out: 12:00


Via Carbonara 112 , 80139 , Naples , Italy
Telephone: +39 0810160111 | Fax: +39 0810176535 | 

Cleanliness policies

  • New safety protocols
  • Regular disinfection
  • Safe distance

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