Hotel Novotel Ottawa City Centre, Canada -

Hotel Novotel Ottawa City Centre (Ottawa, Canada)

Hotel Novotel Ottawa City Centre (Ottawa, Canada)

About Novotel Ottawa City Centre

Novotel Ottawa City Centre occupies modern premises in the heart of the Canadian capital just five minutes’ walk from the Rideau Canal and trendy Byward Market district. It boasts free Wi-Fi throughout and a 24-hour gym. All rooms feature an en suite bathroom with hairdryer, ironing facilities, sofa, desk, safe, flat-screen television, pillow menu, espresso machine, minibar and air-conditioning with climate control. Upgrade rooms are available. Leisure facilities include an indoor swimming pool and whirlpool tub. There’s also a business center, elevators, meeting rooms, room service and luggage storage. Indoor parking is available and kids can stay free. The Albion Rooms restaurant boasts a modern dining space and lounge-bar serving an international menu. Bar specialties include craft beers. Breakfast comprises continental, buffet and a la carte brunch options. Novotel Ottawa City Centre is within 15 minutes’ walk of the National Gallery of Canada and about 25 minutes’ drive from Ottawa International Airport.

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym


33 Nicholas Street, K1N 9M7, Ottawa, Canada

Rating overview

trivago Rating Index® based on 2143  reviews from:
  • Location
    Excellent  8.9 / 10
  • Rooms
    Good  7.8 / 10
  • Service
    Very good  8.3 / 10

Positive Reviews


Praise for rooms

Many reviewers were more than satisfied with the rooms describing them as pleasant and well-appointed with comfortable beds, although a few critics described some of the rooms as quite small.


Friendly service and popular dining

The multilingual staff attracted positive reviews from many guests who described them as largely friendly and helpful. There were popular dining and breakfast options at the restaurant, which appealed to many reviewers who liked the quirky, modern surroundings serving a contemporary and extensive menu complemented with a good choice of wines and beers.


Good central location

Reviewers overwhelmingly praised the location in downtown Ottawa. It was within 15 minutes' walk of Parliament Hill and many government offices and conveniently close to the World Heritage Site Rideau Canal for sightseeing. Public transport connections, shopping and dining options were easily accessed too. The hotel was reportedly generally quiet, but street noise occasionally bothered some light sleepers.

Negative Reviews


Minor cleanliness issues

A few critics reported occasional minor cleanliness issues in the rooms on arrival and the housekeeping was sometimes said to be patchy with in-room consumables not always topped up.


Mixed views over free Wi-Fi

Many visitors appreciated the free Wi-Fi service. However, the speeds on offer were sometimes sluggish and occasionally the signal was patchy in certain parts of the building.


Claims of some tired rooms and facilities

According to some critics, there were certain rooms which appeared to have been more recently remodeled than others. The older rooms attracted some negative opinions about tired decor, aging carpets and dim lighting. There was also some criticism of the gym for being rather small and limited.

All amenities

Hotel facilities
  1. Business centre
  2. Express check-in
  3. Lift
  4. Gym
For children
  1. Cot
  1. Wheelchair accessible
  2. Accessible hotel
  3. Accessible bathroom
  4. Teleprinter
Wellness / Spa
  1. Whirlpool / Hot tub
  2. Hydrotherapy
Room facilities
  1. Balcony (upon inquiry)
  2. Bathtub (upon inquiry)
  3. Shower
  4. Ironing board
Sports facilities
  1. Bike rental
  2. Fitness
Theme / Type
  1. Convention hotel

Cleanliness policies

  • New safety protocols
  • Safe distance
  • Doctor on site

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