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Hotel Mercure Lisboa (Lisbon, Portugal)

Hotel Mercure Lisboa (Lisbon, Portugal)

About Hotel Mercure Lisboa

The Hotel Mercure Lisboa offers modern, family friendly accommodations in Sete Rios, a five-minute walk from the Gulbenkian Museum and Lisbon Zoo. The Standard Rooms include complimentary Wi-Fi and flat screen televisions with cable and satellite channels. The Privilege Rooms additionally feature an espresso coffee machine, bathrobes, and minibar.  With double-glazed windows and air-conditioning throughout, the Hotel Mercure Lisboa shelters guests from the summer heat. Swimmers may enjoy the sunshine and panoramic views over the Águas Livres Aqueduct from the heated rooftop pool, which is covered with a acrylic ceiling. The restaurant on site offers regional and international cuisine. A fine selection of renowned Portuguese wines and local spirits are available in the lobby bar. The Castle of Sao Jorge and Rossio Square are easily accessible via the nearby Jardim do Zoológico or Sete Rios metro stationThe Castle of Sao Jorge and Rossio Square are easily accessible via the nearby Jardim do Zoológico or Sete Rios metro station

Top amenities

  • WiFi in lobby
  • Free WiFi
  • Pool
  • Spa(Unavailable)
  • Parking
  • Pets (Unavailable)
  • A/C
  • Restaurant
  • Hotel bar(Unavailable)
  • Gym(Unavailable)

Rating overview

trivago Rating Index® based on 3020  reviews from:
  • Hotels.com(8.4/10)
  • LocationFair  (7.4 / 10)
  • RoomsVery good  (8.3 / 10)
  • ServiceVery good  (8.1 / 10)
  • CleanlinessVery good  (8.3 / 10)
  • Value for moneyVery good  (8.1 / 10)

Positive Reviews


Clean, spacious rooms with a view.

Most guests find the rooms to be sparkling clean, with plenty of space. Several guests enjoyed a view of the aqueducts. The beds are generally described as very comfortable, and guests in the Privilege Rooms appreciate their extra touches, such as espresso machine and bathrobes, which are particularly useful for a trip up to the rooftop pool. The pool is a good size, with plenty of fresh towels always available and a stunning view from the deck.


Friendly, knowledgeable staff.

Most guests give the front desk, housekeeping, and wait staff rave reviews for their professional customer service, often commenting on their smiling faces and readily shared knowledge of the local area. Compliments are also due to the chef; guests rave about the hot breakfast buffet, and particularly appreciate the miniature pastel de natas, or custard tarts. The wait staff also get high marks for friendly, attentive service.


Well connected location...

The Mercure Lisboa is outside the city centre, but well connected by public transportation. The historical city centre is just one stop away on the city tour bus. Jardim Zoologico is a five minute walk, and the metro takes guests to the old town in about 20 minutes. Taxis are an affordable option as well.

Negative Reviews


Beware the minibar...

Several guests were irritated that they could not use the mini fridges to store their own drinks, as they are equipped with sensors for tracking the pricey, pre-stocked items; even moving them to the side could result in extra charges.


Technical difficulties.

A few guests found the complimentary Wi-Fi too slow or unnecessarily complicated to access.


Housekeeping matters...

Though most guests find their rooms to be very clean, a few were disappointed in the condition of the floors or bathrooms. Others were disappointed in the dinner buffet.

All amenities

Property amenities
  1. Business centre
  2. Café
  3. Entrance hall/lobby
  4. Express check-in
  5. Lift
  6. Parking
  7. Terrace
  8. Outdoor swimming pool
  9. Conference rooms
  10. Non-smoking rooms
  11. Restaurant
  12. Snack bar
For children
  1. Cot
  2. Childcare
Wellness / Spa
  1. Massage
  1. Wheelchair accessible
  2. Accessible parking
Room amenities
  1. Balcony (upon inquiry)
  2. Bathtub (upon inquiry)
  3. Shower
  4. Openable windows
  5. Television
  6. Hairdryer
  7. Central heating
  8. Electric kettle
  9. Air conditioning
  10. Minibar
  11. Pay-TV
  12. Satellite TV
Sports facilities
  1. Boat rental
Theme / Type
  1. Convention hotel

Arrival / Departure

  1. Check in: 14:00
  2. Check out: 12:00


Avenida José Malhoa, 23 , 1099-051 , Lisbon , Portugal
Telephone: +351 217208000 | Fax: +351 217208089 | 

Frequently Asked Questions about Hotel Mercure Lisboa

  • Is there a pool area at Hotel Mercure Lisboa?

    Yes, Hotel Mercure Lisboa offers 2 pool areas.

  • Are pets allowed at Hotel Mercure Lisboa?

    No, Hotel Mercure Lisboa doesn’t allow pets.

  • Is parking available at Hotel Mercure Lisboa?

    Yes, Hotel Mercure Lisboa provides Parking, Accessible parking for guests.

  • What time is check-in and check-out at Hotel Mercure Lisboa?

    Check-in at Hotel Mercure Lisboa is available from: . Check-out time is by .

  • Where is Hotel Mercure Lisboa located?

    Hotel Mercure Lisboa is located in Avenida José Malhoa, 23, 1099-051, Lisbon, Portugal.