Hilton Rijeka Costabella Beach Resort & Spa

This hotel offers a truly memorable experience, distinguished by its breathtaking sea views that can be enjoyed from every room and most common areas, creating a serene and picturesque backdrop for any stay. It is an ideal destination for couples seeking a romantic escape, wellness enthusiasts drawn to its exceptional spa and fitness facilities, and pet owners who appreciate the hotel's accommodating policies. The property consistently receives praise for its modern design, high standards of cleanliness, and the generally attentive service provided by its staff. To enhance your visit, guests recommend exploring the diverse dining options available, though it is advisable to inquire about the specific offerings and operating hours of the various restaurants, especially the acclaimed Michelin-starred establishment.

Facilities & Amenities
The hotel boasts an impressive array of facilities designed for relaxation and recreation. The gym is particularly noteworthy, described as large, well-equipped, and featuring high-quality equipment, catering to even demanding guests. Guests can enjoy multiple pools, including indoor and outdoor options, with the outdoor infinity pool being a highlight, and some noting the indoor pool is heated. The spa area is extensive, offering a variety of saunas, a cold plunge pool, and a hot tub, providing a comprehensive wellness experience. Many guests appreciate the exclusive Executive Lounge, which offers a quiet space with snacks and refreshments. While Wi-Fi is available, some guests noted a paid tier. The hotel also features a kids club, and while elevators are present, they can become busy during peak hours. Some guests found the minibar in rooms to be empty upon arrival, requiring a pre-order for stocking.

Cleanliness & Room Comfort
Guests generally commend the hotel's commitment to cleanliness, with rooms and common areas often described as spotless and well-maintained. The rooms and villas are consistently praised for their spaciousness and the stunning sea views they offer, often enhanced by balconies. The beds are highlighted as exceptionally comfortable, ensuring a restful night's sleep. However, some guests reported minor issues, such as visible dust, stained curtains, or moving tiles on balconies. While bathrooms are generally spacious, a few guests noted a lack of convenient towel hooks or adequate ventilation. Noise levels received mixed feedback; most found the rooms quiet, but some experienced disturbances from thin walls, slamming doors, or barking dogs, and occasional fan noise. In-room amenities like bathrobes were sometimes found to be too small, and some standard items like vanity kits or sewing kits were not readily available without request.

Dining & Food Quality
The hotel's breakfast consistently receives high praise, described as exceptional with a wide variety of choices, including prosecco, and enjoyed with a beautiful view. However, some guests noted that the breakfast area can become crowded during peak times, and a few desired more light or dairy-based options. The dinner buffet often garners mixed reviews; while some found it satisfactory, many guests expressed disappointment with the limited selection and felt the food quality did not always meet five-star expectations, with some dishes being oversalted. The Michelin-starred restaurant is frequently lauded for its exceptional cuisine, though guests are advised to check its operating hours as it may be closed during certain periods. Other dining options include The Kitchen restaurant, which offers good lunch and dinner, and Pizzeria Villoresi, known for its quality pizza. The Lobby Bar provides a pleasant atmosphere but has a limited food menu.

Location & Accessibility
The hotel's seafront location is a significant highlight, offering direct access to the sea and providing stunning views from nearly every vantage point. Guests appreciate the peaceful and ideal setting. While the hotel is situated between two main cities, making it a good base for exploring the region, some guests noted its slightly remote feel, suggesting a car is beneficial for excursions. Parking is available in an underground garage, which includes charging stations for electric vehicles, but it comes with a daily fee that many guests found expensive. Although a bus stop is located outside the hotel, public transport schedules were described as confusing. Walking to nearby towns is possible but can be a long and less pleasant experience along the main road.

Staff & Service
The hotel's staff generally receives high commendation for their professionalism, friendliness, and attentiveness. Many guests highlighted the helpful staff at the reception and in the restaurants, who are often described as going above and beyond to assist with requests and provide a welcoming atmosphere. The check-in process is typically smooth, though a few guests reported longer wait times. Housekeeping is praised for maintaining clean rooms. The hotel also offers pet-friendly service, with staff providing thoughtful touches like water bowls for pets. However, some isolated instances of slow service, communication issues, or perceived rudeness were mentioned. Overall, the staff's commitment to providing a positive guest experience is a recurring theme in reviews.

Additional Information
The hotel maintains a dog-friendly policy, accommodating pets with a surcharge and providing amenities like a dog bed and bowls, though finding suitable outdoor areas nearby can be challenging. A recurring issue mentioned by guests is the towel policy around the pools and beach, where sunbeds are often reserved with towels for extended periods, leading to a lack of available seating, and staff are noted for not enforcing rules against this. Some guests experienced hot water issues during peak evening hours, with significant delays in hot water availability. While rooms are generally quiet, some guests noted issues with soundproofing. A security deposit is required upon check-in, which some guests found unusual for a hotel of this caliber. In the wellness area, some guests observed a lack of sauna etiquette, with people using phones or talking loudly in relaxation zones, and staff not intervening.