Great Fortune & Spa

The hotel's prime location in Sultanahmet, offering unparalleled access to major historical sites, is its most defining characteristic. This makes it an ideal choice for sightseers and families looking to explore the city's cultural heart on foot. While guests frequently commend the staff's helpfulness and the hotel's overall cleanliness, feedback on room comfort and dining experiences is notably mixed. Many appreciate the convenience of having a spa on-site, despite some inconsistencies in its offerings. To enhance your stay, consider requesting a room in the newly renovated section or on a higher floor to potentially mitigate noise and improve room condition, and be prepared to explore local eateries for breakfast.

Facilities & Amenities
The hotel features a spa area, including a hammam, sauna, steam room, and a swimming pool, which many guests appreciate for relaxation after a day of sightseeing. However, feedback on the spa facilities is mixed; some describe them as outdated, poorly maintained, or having a cold pool, while others found the services relaxing and good value. There are also reports of poor communication regarding spa offerings, such as a second hammam not being mentioned. The hotel generally provides free Wi-Fi, which is considered reliable by most. Guests note that the elevators can be small, and some areas of the hotel, including the spa, appear to be in need of renovation or better upkeep.

Cleanliness & Room Comfort
Guest experiences regarding room comfort and cleanliness are highly varied. Many guests describe rooms as clean and comfy, equipped with necessary amenities, and some specifically praise the comfortable beds. However, a significant number of reviews highlight issues such as small room sizes, making movement difficult, and a general lack of maintenance. Concerns include peeling wallpaper, visible mold in bathrooms, broken furniture, and dirty curtains. Noise is a recurring problem, with complaints about thin walls allowing sounds from neighbors and street noise from nearby pubs, especially at night. Some guests also reported issues with non-working air conditioning and unpleasant bathroom odors, which were not always promptly addressed.

Dining & Food Quality
The hotel's breakfast receives predominantly negative feedback from guests. Many describe the food as cold, with limited variety and poor quality, including undercooked pastries, spoiled dairy, and watery coffee. The eating area itself is frequently criticized for being tired, dirty, and in need of updating, with reports of dusty windowsills and wobbly tables. While some guests found the breakfast "fine," the overwhelming sentiment suggests a disappointing experience, leading many to seek breakfast elsewhere. The restaurant service for dinner is occasionally noted as slow, even when the area is not busy. Despite the negative food reviews, the restaurant often offers fantastic views of prominent landmarks.

Location & Accessibility
The hotel's central location is consistently highlighted as its strongest asset, receiving universal praise from guests. It is described as perfect, excellent, and unbeatable, placing visitors within easy walking distance of major historical attractions such as the Hagia Sophia, Blue Mosque, and the Grand Bazaar. Guests appreciate being close to numerous restaurants and tram stops, providing convenient access to other parts of the city. This prime position makes it an ideal base for sightseeing and exploring the cultural heart of the area without needing taxis or public transport for most key landmarks. The ease of access to public transportation further enhances its appeal for broader city exploration.

Staff & Service
The hotel staff generally receives high praise for their friendliness, helpfulness, and hospitality. Many guests commend their attentive service, noting that staff members are often eager to assist with directions, provide local tips, and resolve issues. The check-in process is usually described as smooth, and staff are often willing to accommodate requests. However, some guests reported mixed experiences with the front desk, citing instances of unhelpfulness, unresponsiveness to complaints, or a perceived lack of professionalism. Despite these isolated concerns, the overall sentiment is that the staff's dedication to providing a welcoming and supportive environment significantly contributes to a positive guest experience.

Additional Information
Guests frequently mention ongoing construction noise both within and around the hotel, which can be disruptive, particularly during the day and sometimes late into the night. There are significant concerns about misleading advertising, with many feeling the hotel's actual condition, particularly rooms and spa facilities, does not match the online images or its advertised star rating. Some guests were allocated basement rooms without prior notification, which were often described as dark, noisy, and poorly maintained. Issues with soundproofing are common, leading to disturbances from neighboring rooms and street sounds. Occasional power cuts and problems with air conditioning have also been reported, impacting guest comfort.