Hotel Grand Riviera Princess, Playa del Carmen, Mexico -

Hotel Grand Riviera Princess (Playa del Carmen, Mexico)

Hotel Grand Riviera Princess (Playa del Carmen, Mexico)

About Grand Riviera Princess

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym


Prolongación 5ta Avenida Mza 20 Lote 006 Playa del Carmen, 77710, Playa del Carmen, Mexico

Rating overview

trivago Rating Index® based on 4882  reviews from:
  • Location
    Very good  8.2 / 10
  • Rooms
    Excellent  8.5 / 10
  • Service
    Good  7.9 / 10

Positive Reviews


Stunning Grounds.

The hotel’s surrounding area is absolutely beautiful and massive. With gorgeous gardens and stunning scenery, all you need to do is walk around the area and you will feel instantly at peace.


Many Extra Comforts.

From bathrobes to facial tissues and turndown services, Grand Riviera Princess does just about everything it can to ensure you’re comfortable during your stay. They even offer a turndown service on a daily basis for your room.


Poolside Service Available.

There’s nothing better than enjoying a cocktail while you’re lounging by the pool and the hotel knows this, which is why they offer poolside service, so you can enjoy drinks and snacks all day long.

Negative Reviews


Housekeeping Is Hit or Miss.

Some days, housekeeping does an excellent job of keeping your room clean and freshly stocked. However, on other days, you might have to request a second trip, as they forget to replace items often.


Beach Is Disappointing.

Though the hotel is located right near a beach, it isn’t the best. The seaweed completely overtakes the water, making it near impossible to swim. The water and sand in this area isn’t as sparkling and clean as in other areas.


Some Rooms Have Free Wi-Fi.

Depending on where your room is located, you might have free Wi-Fi. Other rooms, you have to pay for the signal. Consequently, you will want to double check with reception when you book your room.

All amenities

Wellness / Spa
  1. Beauty salon
  2. Steam room
  3. Massage
  4. Sauna
Hotel facilities
  1. Arcade/Video games
  2. Nightclub
  3. Entrance Hall/lobby
  4. Lift
For children
  1. Childcare
  2. Playground
  3. Kids' club
  4. Organised activities for kids
  1. Wheelchair accessible
  2. Accessible parking
Room facilities
  1. Balcony (upon inquiry)
  2. Shower
  3. Ironing board
  4. Television
Sports facilities
  1. Pool table
  2. Shooting sports
  3. Boat rental
  4. Fitness
Theme / Type
  1. Convention hotel
Food and beverage
  1. All inclusive (upon inquiry)
  2. Diabetic food

Arrival / Departure

  1. Check in: 15:00
  2. Check out: 12:00


Prolongación 5ta Avenida Mza 20 Lote 006 Playa del Carmen , 77710 , Playa del Carmen , Mexico
Telephone: +52 9848773500 | 

Cleanliness policies

  • New safety protocols
  • Safe distance
  • Doctor on site

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