Elba Sunset Mallorca

This hotel is celebrated for its stunning clifftop location and breathtaking sea views, offering a serene and modern escape. Its design and immaculate presentation create a peaceful and relaxing atmosphere, making it an ideal choice for couples seeking a romantic getaway, solo travelers looking for tranquility, or groups of friends desiring a stylish base. Guests consistently highlight the hotel's exceptional cleanliness, comfortable accommodations, and the attentive service provided by the staff. To fully appreciate the experience, guests are advised to request a sea view room for unparalleled vistas, and to be mindful that the hotel's elevated position means walks to nearby towns can be quite hilly.

Facilities & Amenities
The hotel boasts impressive facilities, including multiple pools, with a main pool and a popular rooftop sky pool offering stunning panoramic views. Guests appreciate the abundance of sunbeds available, ensuring a relaxed experience without the need for early reservations. The spa and thalasso spa are frequently praised for their relaxing atmosphere and range of massages and treatments. A well-equipped fitness center is also available for guests. The convenience of free Wi-Fi throughout the property and the provision of towels for pool use are highly valued. While some guests noted the pools could be quite cold, and a few mentioned sunbeds lacking padding, the overall sentiment towards the amenities is overwhelmingly positive.

Cleanliness & Room Comfort
Guests consistently commend the immaculate and spotless rooms, describing them as modern, spacious, and well-maintained. The comfortable beds and fresh sheets contribute to a restful stay, complemented by effective air conditioning. Many rooms feature balconies that offer beautiful views. In-room amenities such as a fridge, iron, coffee maker, robes, and slippers are appreciated for enhancing comfort and convenience. While most guests found the rooms quiet, some reported occasional noise from outside or from staff. A few guests noted issues with bathroom humidity or mold, and some found the open bathroom designs (including glass doors for the toilet) to be less private than preferred.

Dining & Food Quality
The breakfast buffet receives widespread acclaim for its extensive selection and delicious food. Guests highlight the wide variety of options, including fresh fruits, salads, meats, cooked breakfast items, and pastries, often noting the good quality of ingredients. Specific dishes like paella and various vegetarian options are frequently mentioned positively. The restaurant atmosphere, often accompanied by impressive views, enhances the dining experience. While the breakfast is consistently praised, some guests found the dinner buffet to be less varied or of a slightly lower quality. A few reviews also mentioned that the egg station could be slow during peak times, and some found the cost of cocktails to be high.

Location & Accessibility
Perched on a cliff, the hotel offers stunning views and a quiet location that provides a peaceful retreat away from the bustle. It is conveniently situated between Palma Nova and Magaluf, with both towns accessible within a 10-15 minute walk. A Spar supermarket directly opposite the hotel is a practical convenience for guests. While the location is ideal for those seeking tranquility, the walk to nearby attractions and towns involves hilly terrain, which some guests found challenging, particularly those with mobility issues. Parking is available at the hotel, though it typically incurs a charge and can sometimes be difficult to secure a spot, leading some guests to seek street parking.

Staff & Service
The hotel staff consistently receives high praise for their friendly, attentive, and professional service. Guests frequently highlight their helpfulness and willingness to go above and beyond, from a quick check-in process to assisting with taxis and excursions. The housekeeping team is noted for their daily cleaning and ensuring rooms are well-stocked with fresh towels. Many reviews emphasize that the staff's positive attitude significantly contributes to a pleasant and welcoming atmosphere throughout the stay. While there were isolated comments regarding specific staff attitudes or perceived understaffing in certain areas, the overwhelming feedback points to an exceptional level of service.

Additional Information
The hotel offers a user-friendly hotel app that provides useful information and allows guests to book various services. Late checkout options are available for a fee, subject to hotel availability, which can be convenient for guests with later flights. The spa is a notable feature, with many guests recommending its treatments for a truly relaxing experience. Some guests noted that the air conditioning system might operate on a central schedule or have specific hours. Additionally, some visitors reported receiving complimentary drinks or room upgrades upon arrival, adding a pleasant surprise to their stay.