Hotel Crowne Plaza Dallas Downtown, USA -

Hotel Crowne Plaza Dallas Downtown (Dallas, USA)

Hotel Crowne Plaza Dallas Downtown (Dallas, USA)

About Crowne Plaza Dallas Downtown

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym


1015 Elm Street, 75202, Dallas, USA

Rating overview

trivago Rating Index® based on 3276  reviews from:
  • Location
    Very good  8.1 / 10
  • Rooms
    Good  7.5 / 10
  • Service
    Good  7.6 / 10

Positive Reviews


Downtown location close to Dallas attractions.

Guests report that Crowne Plaza Dallas Downtown is conveniently located in downtown Dallas, close to many of the city's attractions. The likes of Dallas World Aquarium, the Old Red Museum of Dallas County History, and Renaissance Tower are all just a short walk away. Meanwhile, history buffs get a kick out of the hotel's close proximity to Dealey Plaza and the JFK assassination site.


Rooftop pool and terrace proves popular.

The hotel features a rooftop pool and terrace that proves popular with guests. While some suggest that the pool itself could do with a little upkeep, few argue that the city views on offer are impressive, especially at sunset.


Local shuttle service comes in handy.

The hotel offers a complimentary shuttle service to a number of locations in the local area. Guests react positively to this service, reporting that it makes sightseeing that much easier.

Negative Reviews


Guests suggest property refurbishment needed.

A number of guests staying at Crowne Plaza Dallas Downtown report that the hotel is not in the best shape and suggest refurbishment is in order. Common concerns include tired-looking furniture, damaged gym equipment, noisy and faulty air conditioning units, and drab décor.


Local neighborhood undesirable to some.

According to reports, the neighborhood surrounding the hotel is subject to vagrancy and crime, while homelessness is a big issue in the area. All of this can prove disconcerting to some guests.


Hotel staff not always friendly.

While some guests find the hotel staff to be accommodating, a number of guests report experiencing unfriendly and unhelpful members of staff during their stay.

All amenities

Hotel facilities
  1. Business centre
  2. Nightclub
  3. Express check-in
  1. Wheelchair accessible
  2. Accessible hotel
  3. Accessible bathroom
  4. Accessible parking
Room facilities
  1. Shower
  2. Openable windows
  3. Television
  4. Hairdryer
Sports facilities
  1. Fitness
Theme / Type
  1. Convention hotel
Suitable for
  1. Gay-friendly
Food and beverage


1015 Elm Street , 75202 , Dallas , USA
Telephone: +1(214)7425678 | Fax: +1(214)3793577 | 

Cleanliness policies

  • New safety protocols
  • Safe distance
  • Hand sanitizer provided

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