Courtyard by Marriott Somerset

The hotel is widely praised for its exceptionally friendly and helpful staff, who consistently go above and beyond to ensure a pleasant stay. Its clean rooms and the convenient attached restaurant are also frequently highlighted as key features. This makes it an ideal choice for business travelers seeking efficiency and comfort, wedding guests due to its close proximity to local venues, and families who appreciate the spacious accommodations and available amenities. To enhance your experience, it is advisable to confirm breakfast details upon arrival, as options and costs can vary, and be mindful that occasional noise from other guests or the parking lot might occur.

Facilities & Amenities
Most guests appreciate the convenience of the indoor pool, often noting its warmth and suitability for families, though some experienced issues with its cleanliness, unheated status, or temporary closures. The fitness center is generally considered adequate for a workout, but a few guests found it small with older equipment and non-functional televisions. The lobby and lounge areas are frequently commended for their stylish decor and comfortable seating, providing pleasant spaces for relaxation or socializing. While Wi-Fi is available throughout the property, some guests reported slow speeds or difficulties connecting. The elevators are a common point of frustration, often described as slow or occasionally out of service, leading to noticeable wait times. Some rooms also feature balconies, offering a nice option for fresh air.

Cleanliness & Room Comfort
Guests consistently commend the cleanliness of the rooms, often describing them as spotless and well-maintained. The beds are widely praised for being exceptionally comfortable, with many guests reporting a restful night's sleep, further enhanced by the snuggly pillows. Rooms are generally found to be spacious and quiet, though some guests noted occasional noise from hallways, neighboring rooms, or the parking lot. The HVAC system typically functions effectively and quietly. While many find the bathrooms clean, some reviews mention issues such as cracked tiles, a need for deeper cleaning, or outdated fixtures. A few isolated but serious concerns about bed bugs and ants were reported, along with occasional musty smells or humid conditions in certain rooms.

Dining & Food Quality
The hotel features an attached Ruby Tuesday restaurant, which is highly valued for its convenience, offering easy access for lunch and dinner without leaving the property. Many guests also appreciate the bar service available there. Breakfast receives mixed feedback; while some found it good or even delicious, many noted it was expensive, had limited options, and was not complimentary, especially for those booking through third parties. The in-room coffee is frequently criticized for its poor quality, leading some guests to seek alternatives like the Starbucks located within the hotel, though its offerings are also perceived as pricey.

Location & Accessibility
The hotel's location is generally considered highly convenient, particularly for business travelers due to its proximity to the I-287 corridor and Rutgers University. It is also an excellent choice for wedding guests, being just a short drive from popular venues like The Palace. Guests consistently appreciate the ample free parking available on-site. While the area is described as central and accessible to the interstate, some guests noted that it is somewhat remote, requiring a car or ride-sharing for access to restaurants and convenience stores, as there are no walkable options nearby. A few guests mentioned noise from the parking lot, particularly from car alarms.

Staff & Service
The staff consistently receives overwhelming praise for being exceptionally friendly, helpful, and professional. Guests frequently highlight their welcoming demeanor, attentiveness, and willingness to accommodate requests, contributing significantly to a positive stay. The check-in and check-out processes are often described as quick and efficient. Specific mentions include proactive housekeeping, responsive front desk agents, and excellent service from various team members. However, a few guests reported isolated incidents of unresponsiveness or perceived unprofessionalism, particularly during late-night check-ins or when addressing serious room issues. Some also experienced issues with the shuttle service or staff knowledge regarding breakfast policies.

Additional Information
Guests should be aware that the hotel generally implements housekeeping every other day, though staff are responsive to requests for immediate service. Some guests noted that the water quality from the tap was poor, recommending bringing bottled water or being prepared to purchase it. The laundry machine has been reported as frequently out of service, which can be an inconvenience for longer stays. While some rooms offer balconies, their functionality can vary. There have been occasional reports of fire alarms going off unexpectedly during the night. Guests also mentioned that microwaves are not typically available in individual rooms, and some found the room layout with sinks outside the main bathroom area to be unusual.