Club La Santa

This resort stands out as an unparalleled destination for sports enthusiasts and active individuals, offering an extensive array of facilities and activities that cater to all levels and ages. It's frequently hailed as the ultimate sports and wellbeing holiday location, making it ideal for triathletes, families with sporty teenagers, and couples seeking an active getaway. Guests consistently praise the dedicated Green Team instructors for their professionalism and enthusiasm, which significantly enhances the experience. While the resort maintains high standards of cleanliness, some aspects of the dining experience receive mixed feedback. To maximize comfort, consider booking a suite for improved room quality and reduced noise. Additionally, exploring dining options in the nearby village of La Santa or opting for self-catering can provide better value and quality compared to on-site buffet choices.

Facilities & Amenities
The resort boasts an impressive and comprehensive range of facilities designed for active holidays. Guests consistently highlight the exceptional sports facilities, including multiple 50-meter Olympic swimming pools, a dedicated running track, and a well-equipped CrossFit Area. A vast selection of activities is available, from tennis and squash to reformer Pilates, windsurfing, mountain biking, pickleball, and various gym classes like aerial aerobics and aqua jogging. The availability of equipment rental, particularly bikes and water sports gear, is highly appreciated, though some note that certain water sports equipment shows signs of age. A wellness center offers opportunities for relaxation, and ample sunbeds are provided around the leisure pools. Recent additions like water stations for refilling bottles are a welcome improvement, promoting sustainability. Some guests, however, reported issues with the self-service laundry, specifically broken dryers.

Cleanliness & Room Comfort
Most guests find the apartments to be generally clean and well-kept, with many praising the spaciousness of the suites and the quality of the showers. Rooms often include convenient kitchenettes, which are appreciated for self-catering. However, feedback on cleaning consistency is mixed; some guests reported it as patchy or haphazard, with instances of beds merely being made up without full cleaning, or trash not being emptied daily. A significant recurring concern is the lack of air conditioning in older or basic rooms, leading to uncomfortably warm conditions, especially at night. Guests also frequently mention poor insulation, resulting in considerable noise transfer from neighboring rooms or footsteps above. Other issues include uncomfortable sofa beds, the absence of "do not disturb" signs leading to unexpected entries by cleaning staff, and occasional reports of broken fixtures like French doors or sinks, and even ants in kitchens. Some rooms also lack a TV.

Dining & Food Quality
Feedback on the dining experience is notably mixed, with many guests expressing significant disappointment, particularly with the main buffet restaurant, Atlantico. This venue is frequently described as serving poor quality, basic, and often overcooked food that appears to have been sitting for extended periods. Guests report limited choice, especially for those with dietary needs such as gluten-free, vegetarian, or vegan options, often finding only one or two suitable dishes. The buffet can also be crowded with long queues, and the food is sometimes presented in an unappetizing manner. Some guests found the pool bar to offer better quality meals, and the pizza from La Plaza is often highlighted positively. While some appreciate the quick and efficient service in certain dining areas, others encountered rude staff in the restaurants. Overall, many guests feel the on-site dining is overpriced for its quality, leading them to seek meals in the nearby village.

Location & Accessibility
The resort is situated in a wonderful location, often described as an idyllic place for an active holiday. Its setting provides a serene environment, making it highly suitable for training camps due to the consistently warm weather. Guests appreciate the easy accessibility to the nearby La Santa village, which is just a short walk away and offers a variety of cafes and restaurants, often at more reasonable prices than on-site options. This proximity also allows for access to local shops for groceries. However, the on-site supermarket receives mixed reviews; while convenient, it is frequently noted as being expensive, and some guests reported issues with the quality of produce, such as rotten vegetables. For those planning to self-cater, it is often recommended to rent a car or bike to visit larger supermarkets outside the resort for better quality and more affordable supplies.

Staff & Service
The Green Team instructors consistently receive overwhelming praise for their professionalism, enthusiasm, and attentiveness. Guests highlight their ability to provide excellent coaching and advice across a wide range of sports, making activities enjoyable and accessible for all skill levels. Most other staff members are described as friendly, smiley, and welcoming, contributing positively to the overall atmosphere. The bike team is also commended for their helpfulness. However, feedback on reception and some other service areas is mixed. While some found reception staff knowledgeable, many reported issues with their helpfulness, particularly regarding requests for late check-out. A notable number of reviews mention instances of rude, unprofessional, or dismissive behavior from certain staff, particularly at the main reception, water sports center, and pool bar, including reports of overcharging or short-changing.

Additional Information
Several important details enhance or detract from the guest experience. A highly appreciated recent addition is the implementation of water stations throughout the resort, allowing guests to refill bottles and significantly reducing the need for single-use plastic. A recurring and significant point of frustration for many guests is the absence of "do not disturb" signs for rooms, leading to unexpected entries by cleaning staff as early as 8 AM. Furthermore, the lack of insulation in rooms contributes to noise disturbances from neighboring accommodations. Some guests noted that rooms in older sections lack a TV, and sofa beds are often found to be uncomfortable. The nightlife options are generally considered disappointing, with the main club opening too late for many and other venues lacking atmosphere. While the resort is perceived as expensive, many guests feel the extensive range of included activities and facilities justifies the cost. It is also important to note that most activities and instruction are conducted in English.