Hotel City Express Playa del Carmen, Mexico -

Hotel City Express Playa del Carmen (Playa del Carmen, Mexico)

Hotel City Express Playa del Carmen (Playa del Carmen, Mexico)

About City Express Playa del Carmen

The heart of Playa del Carmen is home to City Express Playa del Carmen, a hotel that stands within a short distance of the Playa del Carmen Maritime Terminal. There are 135 guestrooms, each of which is air conditioned and features free Wi-Fi and a television with cable channels. All bathrooms are private and include a hairdryer. There’s a work desk and phone in the main living area. At City Express Playa del Carmen, guests can go for a swim in the outdoor pool, work out in the all-hours fitness facility, and make use of the amenities in the business centre. The reception is staffed 24 hours a day, and hotel personnel can help store luggage as well as place valuables in the hotel safe. A complimentary full breakfast is offered in the morning, and coffee as well as tea is free in the lobby. Yucatek Divers and Playa del Carmen Maritime Terminal are 15 minutes away by foot. Central Square and Playacar Golf Club are within a 25-minute trek.

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym


Avenida Balamkanche Lote 4 Mza 30 Playacar Fase II, 77710, Playa del Carmen, Mexico

Rating overview

trivago Rating Index® based on 1470  reviews from:
  • Location
    Good  7.9 / 10
  • Rooms
    Good  7.5 / 10
  • Service
    Good  7.8 / 10

Positive Reviews


Low budget hotel, beach fairly close

This hotel is great if you are on a budget and desire an inexpensive ‘no frills' hotel, which is cleaned regularly. Also, the beach is fairly close, only about a 20-minute walk away. Some shopping is available in the area, too.

Negative Reviews


Staff is not multilingual, breakfast woes

At this hotel, the staff speaks only Spanish. Meaning communication may be challenging if you speak English only. The breakfast room has insufficient seating, so you may have to wait in line to get yourself a seat.


Mediocre amenities

You will find the Wi-Fi drops in and out frequently, depending on your room location. The air conditioning may not work smoothly, too, and the gym equipment might be out of order. There is no mini fridge in the bedrooms as well.


Not enough towels

The number of towels placed in the bathrooms is limited. Furthermore, you may not have hot water for a bath.

All amenities

Hotel facilities
  1. Business centre
  2. Lift
  3. Gym
  4. Car park
Room facilities
  1. Shower
  2. Radio
  3. Desk
  4. Telephone

Cleanliness policies

  • New safety protocols
  • Hand sanitizer provided
  • Temperature screening

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