BLUESEA Lanzarote Palm

The hotel is noted for its spacious apartments and excellent location near the beach and main strip. Guests appreciate the overall cleanliness and the well-maintained pool area. It's often described as a quiet resort, making it suitable for couples seeking a relaxed break. While families might find the lack of dedicated children's entertainment a drawback, the spacious rooms can accommodate them. Sightseers and those looking to explore the local area will find the proximity to shops, restaurants, and the seafront highly convenient. Guests should be aware of the steep hill leading back to the hotel from the strip, which might be challenging for some. It is also advisable to consider budgeting for some meals out, as the all-inclusive food receives mixed reviews, and bringing an extra pillow for comfort.

Facilities & Amenities
The pool area is consistently praised for being large, clean, and having an ample supply of sunbeds, though some note issues with early morning towel reservations and a lack of tables. The Wi-Fi signal is frequently reported as poor or patchy, making internet access unreliable. Rooms generally include air conditioning, which is effective, but some units may drip. Guests can rent a safe for valuables. The kitchenette in self-catering apartments is described as basic, sometimes lacking essential items like chopping boards or sufficient appliances. There is typically only one bar serving all drinks, which some found to be disorganised or to have limited seating, often serving drinks in plastic cups.

Cleanliness & Room Comfort
The rooms are generally found to be spacious and clean, though many guests describe them as dated, tired, or in need of an upgrade or repair. While some found the beds to be comfortable, others reported them as uncomfortable, itchy, or consisting of single beds pushed together that tended to separate. A common complaint is the provision of only one pillow per guest. Sofa beds in the lounge areas are often noted as grubby or having holes. Showers are typically powerful and provide hot water, though some experienced dangerously scalding temperatures or lacked a door, leading to water pooling. Housekeeping is usually scheduled every two or three days, rather than daily, which some guests found insufficient for towel changes or bin emptying. In-room amenities like duvet covers or mirrors were sometimes missing.

Dining & Food Quality
Feedback on food quality is highly mixed, with many guests describing it as bland, repetitive, poor, or sub-standard, while others found it good enough or passable. Breakfast generally receives more positive comments for its variety and quality. However, lunch and dinner are often criticized for being repetitive, cold, and served in a canteen-style environment with limited options. Some guests enjoyed themed nights, particularly the Chinese night. Vegetarian options are often noted as limited. The drinks offered in the all-inclusive package are frequently described as weak, watered down, or subpar, though some found them to be of good quality. Issues such as flies landing on food and broken coffee machines were also reported. Despite the mixed reviews, many guests acknowledge that there was always something available to eat.

Location & Accessibility
The hotel boasts an excellent central location, placing guests within easy walking distance of the main strip, beach, shops, and various restaurants. Most attractions are just a five to ten-minute stroll away. Guests appreciate the convenience of having a supermarket nearby. However, a significant point of feedback is the steep hill that guests must navigate when returning to the hotel from the seafront. This incline is frequently mentioned as challenging, particularly for older guests or those with mobility issues. Despite the hill, the proximity to public transport and readily available taxis makes getting around the area convenient for those who prefer not to walk.

Staff & Service
The staff generally receive high praise for being friendly, helpful, welcoming, and accommodating. Many guests highlight the positive interactions with reception staff, describing them as lovely and very friendly. The waiting staff in the restaurant are also commended for their efficiency and for keeping the dining area clean. While most experiences with staff are positive, some guests reported instances of staff being grumpy, moody, or unhelpful, particularly in the bar or dining areas. The check-in process is typically described as quick and smooth. Maintenance staff are noted for being responsive to issues. Overall, the hard work and attentiveness of the staff contribute positively to the guest experience, despite occasional negative encounters.

Additional Information
Guests should be aware of the restricted pool hours, which typically run from 10:00 or 10:30 AM to 6:00 or 7:00 PM, limiting early morning or late evening swims. The hotel offers very limited entertainment, often only on one or two nights a week, leading to a quiet atmosphere on other evenings. There is no indoor lounge or bar area, which can be inconvenient on cooler or windy evenings. Guests are required to pay a deposit for eco-cups and to rent safes in their rooms. Towel rental for the pool or beach is available but can be expensive, with both a fee and a deposit. Additionally, there are no washing facilities provided for guests after checking out, which can be problematic for those with late flights.