Hotel BlueBay Grand Esmeralda, Playa del Carmen, Mexico -

Hotel BlueBay Grand Esmeralda (Playa del Carmen, Mexico)

Hotel BlueBay Grand Esmeralda (Playa del Carmen, Mexico)

About BlueBay Grand Esmeralda

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym


Carretera Chetumal-Pto.Juárez km 300, 77710, Playa del Carmen, Mexico

Rating overview

trivago Rating Index® based on 14914  reviews from:
  • Location
    Good  7.7 / 10
  • Rooms
    Very good  8.0 / 10
  • Service
    Very good  8.0 / 10

Positive Reviews


Stable minibar supply.

It is such a delight to have a minibar in your room. What makes it better is the stable supply of the contents. The minibar is filled with supplies each day. It is great because you can have lots of freebies. You also don’t have to go out of the hotel to


Hotel is surrounded by lush vegetation.

BlueBay Grand Esmeralda definitely has a one of a kind location. It is surrounded by a stunning forest and lush vegetation, making the place ideal for walking. You are also entitled to loads of fresh air during your stay. Despite the large size of the hot


Fantastic entertainment.

Regular entertainment is provided in the hotel so you’ll never get bored. You don’t even have to go out of the BlueBay Grand Esmeralda to look for authentic entertainment. The performers are great. They work hard to please the guests. The night entertainm

Negative Reviews


No 24-hour eating spot.

All of the eating spots in the restaurant are open for limited hours each day. It would be better if a bar or restaurant is open for 24/7. However, you don’t have to worry since there’ are goodies delivered to your room each day.


Check-in procedure takes time.

It takes longer than usual to check-in the hotel. The usual procedure takes five to ten minutes. However, if there are a lot of people, it may take up to 40 minutes.


Beach has lots of seaweed.

The private beach is majestic but there’s a downside: the presence of seaweed. This would not bother you that much though.

All amenities

Wellness / Spa
  1. Beauty salon
  2. Massage
  3. Sauna
  4. Hot tub
Hotel facilities
  1. Business centre
  2. Entrance Hall/lobby
  3. Lift
  4. Gym
For children
  1. Childcare
  2. Organised activities for kids
  1. Wheelchair accessible
Room facilities
  1. Balcony (upon inquiry)
  2. Ironing board
  3. Openable windows
  4. Television
Sports facilities
  1. Fitness
  2. Surfing
  3. Tennis court
  4. Table tennis
Food and beverage
  1. All inclusive (upon inquiry)

Arrival / Departure

  1. Check in: 15:00
  2. Check out: 12:00


Carretera Chetumal-Pto.Juárez km 300 , 77710 , Playa del Carmen , Mexico
Telephone: +52 9848774500 | Fax: +52 9848774512 | 

Cleanliness policies

  • New safety protocols
  • Hand sanitizer provided
  • Temperature screening

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