Apartamentos Jardã n Del Conde

The hotel's tranquil pool area and excellent central location are consistently highlighted as its most appealing features, offering a peaceful retreat despite being close to all amenities. Guests frequently praise the well-maintained pool, the quiet atmosphere, and the generally friendly staff. However, a recurring theme in reviews is the somewhat dated nature of the apartments and the significant issue of no air conditioning, which can impact comfort, especially during warmer periods. This makes the hotel ideal for couples and families seeking a relaxing stay near the beach and local attractions, as well as travelers who prioritize a quiet environment and good value. To enhance your stay, consider bringing a portable fan if visiting in summer, and be mindful of potential noise from other guests in the evenings.

Facilities & Amenities
The pool area is a significant draw for guests, consistently described as clean, well-maintained, and featuring ample sunbeds within pleasant gardens. However, a notable and frequently mentioned drawback is the absence of a microwave in the apartments, which many guests consider a basic necessity for self-catering. The lack of air conditioning is another major point of concern, leading to discomfort, particularly during warm nights, with some rooms only providing a noisy floor fan or no fan at all. The television in some apartments is noted for being small or having poor reception. Additionally, some guests mentioned the initial absence of a kettle, though one could be requested. The sofa beds or extra beds are often described as old and uncomfortable, impacting the comfort for additional guests.

Cleanliness & Room Comfort
While many guests commend the overall cleanliness of the common areas and some rooms, there are mixed reviews regarding the thoroughness of apartment cleaning, with some noting issues with bathroom surfaces, tiles, and terraces not being adequately cleaned. The apartments are frequently described as dated and in need of renovation, with some mentioning dirty hallway paint and a general old appearance. Bed comfort receives varied feedback; some found the twin beds comfortable, while others reported uncomfortable and old beds and very thin pillows. A major concern is the noise level, particularly from the pool area during the day and from other guests on terraces or children playing in the gardens late into the night. The absence of air conditioning significantly impacts room comfort, making it difficult to sleep in warm weather. Some guests experienced an initial odor upon entering their apartment and noted that towels were not changed frequently enough. The bathroom is sometimes described as needing a small reform, with a slippery bath.

Dining & Food Quality
Feedback on the breakfast service is mixed; while some found it acceptable, many guests noted a significant lack of variety and issues with replenishment, with trays often remaining empty and guests having to request items. The breakfast experience was sometimes hampered by insufficient staffing or some staff members exhibiting a lack of social skills. Despite these issues, the restaurant food in general received positive comments, with guests appreciating the quality of the meals served. The overall service in the restaurant was also generally well-regarded, aside from the specific breakfast concerns.

Location & Accessibility
The hotel's central location is overwhelmingly praised as excellent, perfect, and magnificent, placing guests within easy walking distance of everything needed. It is conveniently situated just a few minutes' walk from the beach, making it ideal for those seeking sun and sand. The proximity to El Charco and various restaurants and amenities is highly valued. Guests appreciate that the area is relatively flat, making it easy to navigate without significant inclines, which is a notable advantage for walking. Parking is generally described as easy to find nearby, adding to the convenience for guests arriving by car. Despite its central position, the hotel is consistently noted for its tranquility and quiet atmosphere, especially at night, allowing for a peaceful stay.

Staff & Service
The staff consistently receives high praise for being super attentive, friendly, helpful, and kind. Guests highlight the positive interactions with reception staff, who are described as welcoming and accommodating, even for late check-ins. The lifeguard is specifically mentioned for being very attentive. However, there are some criticisms regarding the cleaning service, with some guests finding it intrusive due to cleaners entering without prior notice or not fully securing the door upon leaving. The frequency of towel changes was a point of dissatisfaction for some, with reports of towels being changed only once over several days. While check-in was smooth, some guests felt pressured to leave promptly at check-out time. A few isolated comments mentioned a perceived lack of overall staff presence or social skills from certain individuals, particularly during breakfast.

Additional Information
A significant concern for some guests was the issue of smoking neighbors, with smoke drifting onto their balconies and impacting their enjoyment of outdoor spaces. The pool hours are frequently cited as being too short, with the pool opening late and closing early, limiting guests' opportunity to use it fully, especially in the evening. Families traveling together noted that despite booking for a family of four, they were sometimes assigned two separate, unconnected apartments, which complicated their stay. Guests staying on ground floor apartments near the pool reported a lack of privacy in their living areas due to people passing by. Some apartments were found to have a scarce amount of kitchen utensils or menaje, making self-catering less convenient. An isolated but significant incident mentioned a general power outage that lasted for three days, severely impacting the guest experience. The hotel is generally considered to offer good value for money given its location and amenities.