Gloria Izaro Club Hotel

This hotel is highly regarded for its exceptional staff service and spacious, well-appointed apartments, which often include convenient kitchenettes. Many guests are repeat visitors, a testament to the consistently positive experiences. The hotel offers a relaxing and quiet atmosphere, making it an ideal choice for couples seeking a peaceful getaway and families who appreciate the comfortable, apartment-style accommodations. Sightseers and travelers exploring the island also find it a suitable base due to its accessibility and amenities. Guests consistently praise the overall cleanliness and the quality of the breakfast offerings. To enhance your stay, be mindful of the hotel's hilltop location, which, while offering views, may necessitate using taxis for those with mobility concerns or after a long day of exploration. Additionally, consider taking advantage of the well-equipped kitchenettes for added convenience during your stay.

Facilities & Amenities
The hotel offers a well-maintained pool area that is generally appreciated for its ample sunbeds, including comfortable double sunbeds, ensuring guests can relax without a mad rush. A convenient pool bar serves food and drinks at reasonable prices. Each apartment features a practical kitchenette, equipped with essentials like a kettle, fridge, microwave, 2-ring hob, and cutlery, providing flexibility for self-catering. While a TV with English channels is available, some guests noted limited service or channel options. Wi-Fi is included, though its strength can vary, sometimes not reaching bedrooms effectively. Rooms also come with a hairdryer and a full length mirror. The air conditioning generally works well, ensuring comfort. For active guests, a small gym is available, and for longer stays, washing machine and dryer facilities are provided for a fee. Unique amenities include an EV charger, and various chillout areas with comfortable seating are scattered throughout the property. Pool towels are available for a deposit, and while a room safe is provided, its use may incur an additional cost.

Cleanliness & Room Comfort
Guests consistently commend the hotel for its spotlessly clean environment, with rooms and common areas maintained to a high standard, often cleaned daily except for Wednesdays. The accommodations are described as spacious and well-appointed, frequently featuring a separate lounge area and a private balcony/terrace, though some balconies were noted as small. While most guests found the comfortable beds conducive to a good night's sleep, some mentioned them being a bit firm, and a few noted issues with older mattresses. The kitchenette within the room adds to comfort and convenience, as does the effective air conditioning. Bathrooms are equipped with powerful showers and ample hot water, though some guests experienced issues with wet room designs or high shower heads. Generally, noise levels are low, contributing to a relaxing stay, but isolated reports mentioned occasional noise from other guests or internal hotel operations. Minor concerns included some pillows being too hard, a slight smell from drains, and rare mentions of cockroaches or ants in kitchen areas. Some also noted curtains that did not fully block out light.

Dining & Food Quality
The breakfast buffet receives widespread praise for its wide variety and quality, offering everything from fresh fruit and pastries to a range of hot options including omelettes cooked to order. Most guests found it an excellent start to the day, though some noted occasional issues with replenishment or limited vegetarian labeling. Feedback on the dinner buffet is more mixed; many guests enjoyed the food quality and the option for freshly cooked meat and fish, finding it good value with plenty of choice. However, some found the evening meals repetitive, bland, or not consistently hot, leading them to dine out. Vegetarian options were sometimes perceived as limited or not clearly marked. The pool bar offers a good selection of snacks and drinks. Bar service can be inconsistent, with some guests experiencing long waits due to insufficient staffing, particularly in the evenings. It's important to note the cashless system at the bars and restaurant, requiring charges to be settled at reception.

Location & Accessibility
The hotel is situated in a quiet residential area, but its prominent hilltop location is a frequently discussed aspect. While offering pleasant views, this incline can be challenging for guests with mobility issues, though readily available and reasonably priced taxis provide an easy solution for getting to and from the hotel. Despite the hill, the hotel boasts good accessibility to local attractions. It is within a 10 to 15-minute walk to the charming Old Town and harbour, and approximately 15 to 20 minutes to the main strip with its array of bars and restaurants. Several beaches are also within walking distance. A convenient supermarket is just a five-minute walk away, and public transport options, including a bus stop nearby, offer further exploration possibilities. For those with vehicles, free parking is available directly in front of the hotel, with some guests also mentioning underground parking.

Staff & Service
The hotel consistently receives outstanding praise for its friendly staff and attentive service, which many guests highlight as a key reason for their return visits. Reviewers describe the team as helpful, professional, and genuinely welcoming, going above and beyond to ensure a pleasant stay. The quick check-in process is frequently mentioned, contributing to a smooth arrival experience. Housekeeping is highly commended for maintaining spotless rooms and providing daily cleaning (except Wednesdays), with staff often described as pleasant and efficient. Reception personnel are noted for their first-class assistance, offering valuable information and efficiently booking taxis. The restaurant staff also receive specific recognition for their attentiveness and positive demeanor, enhancing the dining experience. Guests appreciate the hotel's responsiveness to any concerns, with issue resolution being prompt and effective, from addressing maintenance needs to accommodating room requests. Overall, the dedication of the staff significantly elevates the guest experience.

Additional Information
Guests should be aware of several important details to enhance their stay. The hotel operates a pool towel system where towels are available for a deposit and can be exchanged every two days, though some guests reported issues with sunbed reservations despite hotel rules. The pool temperature is often noted as cold, particularly during winter months, as it is not heated. A cashless payment system is in place at the bars and restaurant, meaning all charges are added to the room bill and settled at reception. There is a room safe fee for in-room security. While Wi-Fi connectivity is provided, some guests found it inconsistent or weak in certain areas. The evening entertainment receives mixed reviews; while available nightly, some found it limited or not engaging, leading many to seek entertainment outside the hotel. Children's activities are offered, but some families felt the hotel was not fully equipped for younger children. Thoughtful welcome amenities like water, cava, and chocolates are often provided, and the hotel is known for special birthday recognition for guests.