Özkaymak Select Resort Hotel

The hotel is a popular destination, particularly for families, offering a direct beachfront location and a variety of pools and an aqua park. Guests frequently highlight the generally friendly staff and the spacious rooms as key positive aspects of their stay. While many appreciate the efforts of the animation team and the convenience of the snack bar, feedback on food quality and overall hygiene is notably mixed. The hotel aims to provide a comprehensive experience, making it a suitable choice for budget-conscious travelers seeking a lively atmosphere. To make the most of your visit, it is advisable to arrive early for meals and secure sunbeds, as the hotel can become quite crowded.

Facilities & Amenities
The hotel offers a range of facilities designed to enhance the guest experience, including multiple pools and an aqua park that are particularly popular with families. Guests appreciate the convenience of the snack bar, which is frequently praised for its good food and efficient service, often operating with table service. While a spa is available, some guests have reported mixed experiences with its staff. Rooms are equipped with a mini-bar that is typically refilled daily with water and soda. The lobby bar is also available, though the selection of drinks has received mixed reviews. The hotel's direct access to the beach is a significant advantage, providing easy enjoyment of the sea.

Cleanliness & Room Comfort
Guest feedback on cleanliness and room comfort is varied, though many describe the rooms as generally clean and notably spacious, especially the family accommodations. The beds are often mentioned as being comfortable and soft, contributing to a restful stay. However, some guests have reported inconsistencies with housekeeping, noting that towels and linens were not always changed daily, and that cleaning might be superficial. Issues with bathroom conditions, such as drainage problems or the absence of proper shower enclosures, were also raised by a few guests. Despite these concerns, the overall size and comfort of the rooms are frequently highlighted as positive attributes.

Dining & Food Quality
Feedback on dining and food quality is highly polarized among guests. Many appreciate the variety of dishes offered, particularly the grilled options and pide, finding the food to be tasty and sufficient. However, a significant number of reviews express dissatisfaction, describing the food as repetitive, low in quality, and in some cases, even leading to illness. Breakfast can be a point of contention, with some guests noting a lack of variety or insufficient replenishment if arriving late. The snack bar, in contrast, consistently receives praise for its offerings and service. A major recurring complaint across reviews is the lack of clean dishes and cutlery, alongside long queues at peak meal times. The selection and quality of alcoholic and non-alcoholic drinks are also frequently criticized for being limited, poor, or served warm.

Location & Accessibility
The hotel's central location is a significant draw, boasting direct beachfront access to a sandy beach with generally calm sea conditions. This prime position allows guests to easily enjoy the coastal environment. However, a common point of concern is the presence of rocks at the sea entrance, which can make swimming uncomfortable for some, suggesting the use of sea shoes. The hotel is conveniently situated near Alanya and Avsallar, facilitating easy access to nearby towns and attractions. While the location is highly praised for its proximity to the sea, parking facilities are noted as limited, which can pose a challenge for guests arriving by car.

Staff & Service
The staff generally receives positive remarks for their friendliness and helpfulness, with many guests highlighting pleasant interactions with the reception team, snack bar personnel, and the animation crew. The animation team is often commended for their efforts in organizing activities and evening shows, contributing to a lively atmosphere. However, some guests experienced challenges during the check-in process, including delays and issues with room allocation. Housekeeping service garners mixed reviews; while some report consistent daily cleaning and mini-bar replenishment, others note inconsistencies in towel changes and overall room tidiness. A few guests also mentioned a language barrier with some staff members, particularly for those not speaking Turkish or Russian.

Additional Information
The hotel attracts a large number of families and can be very crowded, especially during peak seasons, leading to long queues and difficulty finding sunbeds. While advertised as ultra all-inclusive, some guests felt the concept was not fully delivered, citing limited drink options and unexpected charges for items like Turkish coffee. A significant concern raised by numerous guests is the overall hygiene, with reports of unclean pools, dirty dishes, and a foul smell near the beach attributed to wastewater, leading to multiple instances of guests, including children, falling ill. Some guests also noted a perceived lack of responsiveness from management when issues were raised, contributing to a sense of frustration.