Holiday Inn Dusseldorf - Hafen

Volmerswerther Straße 35Dusseldorf40221Germany
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About Holiday Inn Dusseldorf - Hafen

The Holiday Inn Dusseldorf - Hafen is located in Bilk, within walking distance of the Königsallee boulevard and the Medienhafen harbour.

Entirely smoke-free, the Holiday Inn Dusseldorf - Hafen offers traditional guest rooms as well as maisonette suites, which are arranged over two floors and offer separate bedroom and living areas. All accommodations include complimentary Wi-Fi, flat screen televisions, and air conditioning.

Guests enjoy complimentary access to the fitness centre next door, and can rent bicycles from the 24-hour front desk. Concierge services, including tour/ticket assistance, are also available.

Open for breakfast, lunch, and dinner, the Brasserie La Vie restaurant offers regional and international cuisine as well as a sunny garden terrace. Guests can also enjoy an Altbier in the hotel bar.

The Düsseldorf Gate and Rhine Tower are within a 15-minute walk. Museum Kunstpalast is within 2.1 miles.


Volmerswerther Straße 35, Dusseldorf, 40221, Germany
Telephone: +49(211)30220 | Fax: +49(211)3022555 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Car park
  • Concierge
  • Conference rooms
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Hotel safe
  • Hypoallergenic rooms
  • Laundry service
  • Lift
  • Non-smoking rooms
  • PC with internet
  • Pets allowed
  • Porter service
  • Restaurant
  • Room service
  • Supermarket
  • Terrace
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Cosmetic mirror
  • Desk
  • Electric kettle
  • Flatscreen TV
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Sauna


  • Accessible parking
  • Accessible paths / corridors
  • Wheelchair accessible

For children

  • Child / Baby cot

Arrival / Departure

  • Check-in: 14:00
  • Check-out: 12:00

Positive Reviews

A warm welcome...

Guests give high marks to the front desk staff for their friendly, helpful service, noting that they are pleased to answer questions, provide directions, and accommodate special requests. Those worried about encountering a language barrier are relieved to find that many speak fluent English and are patient with tourists attempting German.

Convenient location.

Most guests note that though the Mercure Dusseldorf Hafen is not centrally located, it is very well connected by public transportation. The trams are within a 5-minute walk and take you directly to the old town and city centre, about 20 minutes away on foot. The harbour district is a bit closer, about a 10-minute walk, and offers plenty of restaurants. Guests can also catch the S11 at the nearby train station, which gets them to the airport in about 20 minutes.

A great bed and breakfast...

Several guests have high praise for the rich breakfast buffet, which is served until 2pm on Sundays, ideal for those who have a hard time leaving the reportedly very comfortable beds. The menu includes a wide selection of warm and cold options including crispy bacon, an omelet station, salmon, cheeses, sparkling wine, pastries, croissants, fresh fruits, and sliced meats.

Negative Reviews

Taking the stairs...

Though roomy and nicely appointed, the split-level suites aren't ideal for all guests, as the beds are reached via a steep set of stairs with no gate or door at the top.

Light sleepers take note...

The standard rooms are closest to the nearby tramway, and some guests found them to be too noisy. The suites are furthest away, in a separate building.

What's in a name?

A few guests were expecting the Mercure Dusseldorf Hafen to be a bit closer to the harbour. Others found the hotel a bit too "business-like" for vacation travel.

Rating Overview

Rating trivago Rating Index ® based on 1727 reviews across the web
8.3 /10
    7.7 /10
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    7.1 /10
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    8.1 /10
8.3 out of 10 based on 1727 reviews